Customer reviews from jlabaudio.com
JLab - Rewind 2 Retro Headphones - Black
Average customer rating
4.6
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
366
4 Stars
76
3 Stars
17
2 Stars
8
1 Star
19
96%of customers recommend this product.
(
109 out of
114)
Customer Reviews for JLab - Rewind 2 Retro Headphones - Black
Customer Rating
5
Good deal!
on March 28, 2023
Posted by: LemonyLiz
I got two pairs and they both work. The EQ works well with my phone and they do exactly as said. If you do not like over the ear headphones don't buy these! They do squish the ears considerably but I get used to it and they stay on during rides and runs.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Exactly what I've been waiting for all these years
on March 31, 2023
Posted by: MrsArieFig
from Collierville, TN
I have been struggling with inner ear buds for years. They always fall out. I have sensory issues and cannot have heavy duty over the ear head phones. I have glasses so can't wear ear clips. I loved the old Walkman head phones and looked these up and was so pleased that they were Bluetooth and that they were JLab, home of amazing prices and battery life!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Comfortable, lightweight headphones
on April 8, 2023
Posted by: Fuzzy
from Montreal
I bought them on Amazon out of curiosity, and they are already my favorite pair of headphones, even beating out the noise cancelling headphones I had. The sound quality is great for the price, and the metal band feels very durable.
Will buy more jlab in the future.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome!
on April 18, 2023
Posted by: CarpoolDad
from FL
Order arrived super fast, and connected so easily. If you’re like me and worry about sound leakage there is a little bit. But it’d barely noticeable depending on the volume. Absolutely love these headphones!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent on-line purchase experience
on April 20, 2023
Posted by: Dave D.
from Northwest Hills of CT
PRO's: Product as described, and arrived quick, in good shape. Seems to work great. Nice & light. Comfortable.
CON's: No instructions included. Took a while to find very minimal instructions on their website. The charging port & the LED are hidden by the foam cushion, so every time you need to charge the headphones, you need to manipulate the foam cushion - which will wear the cushions out prematurely.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Bluetooth is but Cables are better
on May 31, 2023
Posted by: CBY0831
One thing could had made these headphones awesome.By having a option to go wired
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Battery fails consistently
on June 6, 2023
Posted by: DaveZ
from Bethlehem PA
I have had 4 pairs of these, and the batteries have died after a few months or sooner on each pair. It is frustrating, because they are a good, inexpensive and light pair of headphones until they stop working. Jlab's customer service was excellent in making good , quickly sending new headphones and ultimately giving me a credit for the original amount. I wish i could say the same for the engineering and testing on this product.
Response from jlabaudio.comBy steve, customer service, June 7, 2023
We are so very sorry to hear of the defective units that you received. As you know, we will always help you out. If you ever need assistance, please feel free to reach out to us via support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
1
All 4 units defective - garbage product!
on July 28, 2023
Posted by: Rebecca M
I have received 4 different units via the warranty and all of them have been defective. This has been over the course of about a year and I'm shocked that all 4 of the units were very very quiet and clearly defective. The warranty service is great and customer service is quick to reply but I unfortunately have to move on from these headphones and from Jlab. Their apps don't work either. Seems like they don't have any quality control in their production whatsoever. I'm so disappointed because I really love the design of these headphones.
Response from jlabaudio.comBy steve, customer service, August 1, 2023
We are so very sorry to hear of all of the troubles : ( we definitely have some options for you. An email thread has been established to get you taken care of. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com