Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
5
Go Air Tones
on March 11, 2022
Posted by: Emmy-leigh-dreams
I had the Jlab Go Air Pros with the original open top case and loved them. The speakers and microphone way out performed skullcandy dimes. I was super excited to receive the go air tones because of their sleek packaging and 15% smaller claim and was not disappointed. These will be my new go to headphones, so happy with the quality and will be purchasing more in the future!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Only lasted 1 year
on July 21, 2023
Posted by: Sefie
I bought these about one year ago and use them a few times per week. The left ear bud stopped charging, and so I'm left with the right side to use. I take extremely good care of these and would expect them to last longer. The same issue happened to my husband's sport wireless headphones. I loved my j lab and swore by their quality. Now I will be switching to another brand.
Response from jlabaudio.comBy steve, customer service, July 25, 2023
We are so very sorry to hear that your buds failed : ( You are covered under our two year warranty, and we're quick. Replacement instructions have been sent your way via email. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Almost Perfect
on January 22, 2022
Posted by: LindaT
Love the size, comfort, choice of colors and ease of charging these earbuds. Input sound quality is great. My only issue is with the output mic. If an actual person answers when I make a phone call, they have no problem hearing me. However, whenever I reach someone’s voicemail or a voice activated response system on the other end of the line, no matter how loud I speak, those systems don’t seem to pick up the sound of my voice. They keep repeating the same prompts as if no one is talking and eventually will disconnect me. That aspect is frustrating, but I like everything else about this product.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great but there’s one con
on February 23, 2022
Posted by: JayP1
Love them my only issue is they don’t stay in my ear
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Received Monday broke Thursday
on October 21, 2022
Posted by: Still Junk
Worked 3 days and then button stuck so couldn't disconnect call. Will be returning and requesting refund
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Looks good and works great for the price!
on February 16, 2022
Posted by: Reese
I've only had my buds for a week which is why I only gave it 4 stars. I haven't had them long enough to truly gage them. They came fast, were easy to connect, and the audio sounds great. I'm not sure if they are the best to talk with as a couple of people told me I sounded clear but low, it could be me. So far I love them. I may purchase them in another color soon.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good overall
on August 29, 2022
Posted by: Harrisburg pa
Good sound and stay put but there’s no way to pause is the only downside.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love them!!
on January 16, 2022
Posted by: Anonymous
I bought a set at Walmart then I went to the Jlab site and bought a set of Tones.
Written by a customer while visiting jlabaudio.com