Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
1
Didn’t work
on September 18, 2022
Posted by: Janai jay
Same day I received it I tried connecting them to my phone the light didn’t even come on I charged them until the light stayed blue like it said and as soon as I would take them out to try to connect them the light was red. I was very excited when they arrived it was really disappointing.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Unsatisfied customer
on September 19, 2022
Posted by: Unsatisfied User
I bought these less then a week ago and only one side works. I've tried all the attempts it seems to connect them but I may have received a faulty device
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Earbuds
on November 23, 2022
Posted by: Tak127
First pair of earbuds ever and they are great. Highly recommend them.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Stopped connecting to bluetooth
on December 30, 2022
Posted by: Seal
These earbuds stopped connecting to my Bluetooth within the same week that I got them... I'll be returning them for a refund shortly.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Anxiety relief!
on April 7, 2023
Posted by: Peeps
I suffer from chronic anxiety, especially with crowded or noisy places. I didn’t want huge, noticeable headphones so I decided to try these. I was finally able to do multiple outings while not feeling stressed or overwhelmed! Thank you so much for this wonderful product that has, without any exaggeration, gave me my life back. ❤️
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Go Air Tones True Wireless Earbuds are awesome!
on April 10, 2023
Posted by: JUUMOMMMMA
These are great. They do what they say they'll do. Based of the other reviews, it seems like JLab kinda wasted time and effort on the lighter-shaded skin tones. Seems that mostly our darker brothers and sisters are the ones mainly interested in these bad boys. which is great! Get it JLab! keep up the great work!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
on May 28, 2023
Posted by: cfarms4
Love the color, exactly what I wanted. I've tried using the volume buttons and can't get them to work well consistently.
Response from jlabaudio.comBy steve, customer service, June 5, 2023
Sorry to hear of the troubles. There are a few troubleshoots that we can run through. If they do not work, we will most certainly get them replaced. We sent some troubleshooting to your email. We will have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Sound quality
on July 7, 2023
Posted by: Rambo
Had an issue with a recently purchased set and received these through a warranty claim. (Which went very well and extremely fast) Have the same functions as the Go Air Pop. So that’s very convenient! The sound is great, and the battery life is even better. Love the color options as well.
Written by a customer while visiting jlabaudio.com