Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
2
Feels like earplugs even in awareness mode
on May 13, 2024
Posted by: BYoung
I like the sound quality, but I specifically purchased this model for awareness mode. It is incredibly difficult to get the earbuds to recognize the three taps to turn it on.
Response from jlabaudio.comBy jlab customer support, May 14, 2024
The GO Air Tones aren't advertised to have Be Aware mode. If you have more concerns about your product, please don't hesitate to contact support support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good earbuds
on May 16, 2024
Posted by: Annie234
Good earbuds and they hold a charge very well, though the sound is a little low.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Weak Bluetooth connection
on May 18, 2024
Posted by: John63
Had these 1 day. They have weak Bluetooth sign, with the phone in my pants pocket the earbuds crackle, My Raycons earbuds do not do this.
Response from jlabaudio.comBy jlab customer support, May 21, 2024
Sorry to hear of the troubles. There are a number of reasons that you can be running into the issue described. We would love to help troubleshoot the issue for you. Please reach out to us 1-405-445-7219 M-Th: 8am - 4:30pm (PST) Friday: 8am - 2pm (PST)
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Okay
on May 21, 2024
Posted by: TBrown
Quality is not that great and they don’t play loud.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Its a good headphone, can be better
on May 29, 2024
Posted by: LiaP
To start with, it is a good hearing aid. But I am going to number some things that bother me. Among them, the earpiece when it enters my ear bothers me, I find it very big and the other piece that comes smaller is very small for my ear. The other thing would be in the connection, it connects very well at first but sometimes when a call comes to my cell phone, it completely disconnects.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great for my work from home job!
on May 29, 2024
Posted by: HelloHelllllooooo
Bought the GoAir Tones specifically for my new work-from-home job. So far, they have been working very well and I love how they blend in with my skin tone, but I am not certain if I would like them if they were used primarily for music. I do wish that I could customize the EQ on their app, but it currently will not allow for me to do so, which is unfortunate. I will say that I’m not the biggest fan of the controls on the earbuds. Multiple times a day, I find myself accidentally making contact with them, instead of purposefully.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Incredibly amazing
on May 31, 2024
Posted by: Minna13
Amazing product they are affordable stylish the sound is just right there are nearly perfect I love it great job
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great sound, keeps disconnecting
on May 31, 2024
Posted by: Limah
Great sound quality. One star off because the Earbuds
switch to my phone speakers whenever there is no sound playing and I then have to disconnect and reconnect the Earbuds.
switch to my phone speakers whenever there is no sound playing and I then have to disconnect and reconnect the Earbuds.
Written by a customer while visiting jlabaudio.com