Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
5
2nd pair
on January 23, 2023
Posted by: Nik Burg
Perfect for work and they blend in great with my skin. Just ordered/received a 2nd set to keep home when I'm working remotely.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Better then I expected
on January 30, 2023
Posted by: Sheena
At 1st thought I was really shaky and I never wanted to do business with them again but they turned all around great customer service and experience thank
Written by a customer while visiting jlabaudio.com
Customer Rating
5
LOVE These, Especially because they are BROWN
on January 30, 2023
Posted by: FlightMom
I have had these for about a year and a half with no issues now one has stop working and they still get 5 stars because they are truly reliable and serve my purpose. Now I am just going to order 2 pairs because it challenging to find high quality brown earbuds.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Keeps cutting out and pops out of ears
on February 4, 2023
Posted by: MJMount
So disappointed . The earbuds keep cutting off and falls out of my ears constantly
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
So sorry to hear that : ( sounds like you received a bad unit for sure. We will most certainly make that right. When you can, please reach out to us via support@jlab.com we will get you all squared away with a new unit. We look forward to hearing form, and getting you taken care of.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great battery life
on February 8, 2023
Posted by: ceaz17
They work well, the charger with the lid is a good asset, can take them anywhere and listen to my favorite jams.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Unable to use app
on February 12, 2023
Posted by: Brooke4891
The app is faulty, won't allow you to open it. Therefore unable to control settings properly
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Unfortunately, the go line of products are not supported by the application : ( Please feel free to reach out to us when you get a sec so that we can provide you with some options/clarification. Thanks for your time in advance, we look forward to hearing from you.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Really long battery life for daily use
on February 12, 2023
Posted by: Sssk84
I have been using them since a week and they are really good in terms of battery life. Sound is also good with jlab signature but bass could be better. I had doubts if they will remain in ear properly but to my surprise they really fit well without falling off. Overall I am very satisfied with them.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great colors and sound
on February 18, 2023
Posted by: Tan Nude Air
I brought these after having the previous pair of jlabs without the cap . The Air nude tones are amazing and the lids with the cover are a p plus.
Written by a customer while visiting jlabaudio.com