Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
5
Great fit and sound
on January 3, 2023
Posted by: weteachall
Love the skin tone color. I am have small ears and the fit is perfect. I needed earbuds that play music well and also get good reception on phone calls. These do both
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amaziiinngggg !
on January 4, 2023
Posted by: JoJo Harris
Color is so pretty, very easy to use ! Definitely order another pair !!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Not worth $25
on January 9, 2023
Posted by: _Nadia_T
My first pair worked out fine. However, after about 6 months of regular use, one earbud started to die. Now it's month 7 and sound barely even comes out of the one earbud that was starting to die.
Bought a 2nd pair, and the left earbud was mostly dead on arrival. I like these earbuds for the comfort and noise canceling, but it is getting frustrating having to buy new earbuds after every few months only to have to pray that both earbuds work and stay working! This is not worth $25. More like $15 at most...
Bought a 2nd pair, and the left earbud was mostly dead on arrival. I like these earbuds for the comfort and noise canceling, but it is getting frustrating having to buy new earbuds after every few months only to have to pray that both earbuds work and stay working! This is not worth $25. More like $15 at most...
Response from jlabaudio.comBy steve, steve, March 14, 2023
We are so very sorry to hear of the troubles : ( we will most certainly get you set up with a new set. We have some options for you. When you get a sec, can you message us at support@jlab.com Again, our sincerest of apologies for the troubles and inconvenience.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Nice color but one of the earbuds stopped working
on January 11, 2023
Posted by: Cbullrun
I love the color but one of the ear buds turns off even though it’s been fully charged.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
We are very sorry to hear that. You are covered under our two year warranty : ) when you have a moment, please hot us up via support@jlab.com so that we can get you all squared away with a functional unit. Thanks in advance for your time, we look forward to hearing from you.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Not cosistent control.
on January 14, 2023
Posted by: AR67
Controls are not consistent and audio quality is not goof
Response from jlabaudio.comBy Steve, customer support, March 22, 2023
So sorry to hear that : ( sounds like you got a bum set : ( we will most certainly get you into a replacement unit at no cost to you. When you get a sec, please reach out to us via support@jlab.com we will get you all squared away.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
My favorite earbuds, hands down!
on January 14, 2023
Posted by: STAYKITTY
I LOVE the sound, fit amd quality these earbuds. I've used every brand from Beats to Air Pods and I would choose JLab over any those!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Perfect replacement
on January 22, 2023
Posted by: Diantre
The case on my previous unit failed, and i was issued a replacement under warranty.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great buds
on January 23, 2023
Posted by: Sady
These wireless are excellent! They have held up. The sound is clear and when talking on the phone it’s clear and smooth. Not only that I drop one of the earbuds in the water by accident and they were not damage and works perfectly fine.
Written by a customer while visiting jlabaudio.com