Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 728 N
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
280
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 728 N
Customer Rating
4
The sound!
on March 4, 2023
Posted by: Posh
I got this some weeks ago and had it shipped to Nigeria. I love it, I especially love the feature that let's me adjust the sound.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
These Are Amazing
on February 11, 2022
Posted by: Tpromix
I was honestly not expecting them to be so amazing at this price point. congratulations to this company. EVERYONE should own a pair. If these had wireless charging the would kill every competitor hands down. (They might anyway) I now use these more than my Apple airpods or my Bose Soundsport. Just ordered 2 more for friends. Thank u guys …keep up the amazing work.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome Earbuds!
on April 10, 2022
Posted by: NewCustomer
I have profound hearing loss, so I was worried these would not be loud enough, but they were perfect AND they connect to my fire TV so I no longer need to turn the TV volume up to 50 anymore! JLabs has a new forever customer!! Love the colors too!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Go Air Tones So Defective I Had To Throw Them Away
on October 10, 2022
Posted by: Chris K
Within six weeks the ear buds failed to operate. I had to throw them away!!!!!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Nice Color but Stopped working after one use
on October 12, 2022
Posted by: HannahLD
I wanted to support this company since we all know you know who came out with inclusive colored AirPods. They were inexpensive, arrived quickly but stopped working after one use. I have charged the case for hours. Still nothing which was horrible since I was in the airport.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Lasted 3 days
on December 28, 2022
Posted by: JJ Kinz
These earbuds lasted for 3 days before the left earbud refused to connect to my phone's Bluetooth. I tried to troubleshoot 5 times and it still didn't work. I even charged them all night, and still nothing. I haven't damaged them in any way, they just stopped working.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Controls are split between buds
on May 23, 2023
Posted by: Stillsearching
I needed something for work. I needed to be able to use each earbud separately. Technically, you can with these, however, one tap turns the volume down on the left, and one tap turns the volume up on the right... . Pause playback is only available as a double tap on the right. So how, exactly, are you supposed to use only the left or right if you can't turn volume up and down and pause with just one earbud? The ability to pause and resume playback controls on each separate earbud is absolutely essential.This is misleading advertising in my opinion.
Other than that, the sound is fine, and will do for someone who wants to wear both to listen to music. I haven't tried a call yet, so I can't speak to that quality.
I am still on the hunt for a pair of buds that can be used individually with individual controls on each bud.
Other than that, the sound is fine, and will do for someone who wants to wear both to listen to music. I haven't tried a call yet, so I can't speak to that quality.
I am still on the hunt for a pair of buds that can be used individually with individual controls on each bud.
Response from jlabaudio.comBy steve, customer service, May 25, 2023
They are somewhat codependent upon one and other for full functionality. We are very sorry to disappoint on that front : ( If we can be of further service, please feel free to reach out to us via support@jlab.com hopefully in the meantime they get you by.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Would buy again
on January 12, 2022
Posted by: Dbeas50
Good sound quality and comfortable. Like the easy charge with the hidden charging connection. Use everyday at work to help cut down on all the noise and talking around me. I got red buds but I will be ordering these new tones,
Written by a customer while visiting jlabaudio.com