Love the color, exactly what I wanted. I've tried using the volume buttons and can't get them to work well consistently.
Response from jlabaudio.comBy steve, customer service, June 5, 2023
Sorry to hear of the troubles. There are a few troubleshoots that we can run through. If they do not work, we will most certainly get them replaced. We sent some troubleshooting to your email. We will have you back up and running in no time.
I needed something for work. I needed to be able to use each earbud separately. Technically, you can with these, however, one tap turns the volume down on the left, and one tap turns the volume up on the right... . Pause playback is only available as a double tap on the right. So how, exactly, are you supposed to use only the left or right if you can't turn volume up and down and pause with just one earbud? The ability to pause and resume playback controls on each separate earbud is absolutely essential.This is misleading advertising in my opinion. Other than that, the sound is fine, and will do for someone who wants to wear both to listen to music. I haven't tried a call yet, so I can't speak to that quality. I am still on the hunt for a pair of buds that can be used individually with individual controls on each bud.
Response from jlabaudio.comBy steve, customer service, May 25, 2023
They are somewhat codependent upon one and other for full functionality. We are very sorry to disappoint on that front : ( If we can be of further service, please feel free to reach out to us via support@jlab.com hopefully in the meantime they get you by.
I really love these so compact sound great and no need to keep up with charger! I wish you guys had a case for these with a clip I could attach to my purse
I bought these more than a year ago and have done everything with them. I accidentally put these in the washer more than twice and they still worked perfectly fine and the sound is top of the line. I don't recommend doing that though because they don't work now but I do think they would've lasted much longer if you take better care of them. I would 100% recommend these anyone who does a lot in life. 10/10 I would purchase these again. ( Below are pictures of them right now.
These are great. They do what they say they'll do. Based of the other reviews, it seems like JLab kinda wasted time and effort on the lighter-shaded skin tones. Seems that mostly our darker brothers and sisters are the ones mainly interested in these bad boys. which is great! Get it JLab! keep up the great work!