Customer reviews from jlabaudio.com
JLab - GO Tones+ True Wireless Earbuds - 1615 C
Average customer rating
4.5
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
281
4 Stars
54
3 Stars
19
2 Stars
9
1 Star
20
Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 1615 C
Customer Rating
1
Not cosistent control.
on January 14, 2023
Posted by: AR67
Controls are not consistent and audio quality is not goof
Response from jlabaudio.comBy Steve, customer support, March 22, 2023
So sorry to hear that : ( sounds like you got a bum set : ( we will most certainly get you into a replacement unit at no cost to you. When you get a sec, please reach out to us via support@jlab.com we will get you all squared away.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Nice color but one of the earbuds stopped working
on January 11, 2023
Posted by: Cbullrun
I love the color but one of the ear buds turns off even though it’s been fully charged.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
We are very sorry to hear that. You are covered under our two year warranty : ) when you have a moment, please hot us up via support@jlab.com so that we can get you all squared away with a functional unit. Thanks in advance for your time, we look forward to hearing from you.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Not worth $25
on January 9, 2023
Posted by: _Nadia_T
My first pair worked out fine. However, after about 6 months of regular use, one earbud started to die. Now it's month 7 and sound barely even comes out of the one earbud that was starting to die.
Bought a 2nd pair, and the left earbud was mostly dead on arrival. I like these earbuds for the comfort and noise canceling, but it is getting frustrating having to buy new earbuds after every few months only to have to pray that both earbuds work and stay working! This is not worth $25. More like $15 at most...
Bought a 2nd pair, and the left earbud was mostly dead on arrival. I like these earbuds for the comfort and noise canceling, but it is getting frustrating having to buy new earbuds after every few months only to have to pray that both earbuds work and stay working! This is not worth $25. More like $15 at most...
Response from jlabaudio.comBy steve, steve, March 14, 2023
We are so very sorry to hear of the troubles : ( we will most certainly get you set up with a new set. We have some options for you. When you get a sec, can you message us at support@jlab.com Again, our sincerest of apologies for the troubles and inconvenience.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amaziiinngggg !
on January 4, 2023
Posted by: JoJo Harris
Color is so pretty, very easy to use ! Definitely order another pair !!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great fit and sound
on January 3, 2023
Posted by: weteachall
Love the skin tone color. I am have small ears and the fit is perfect. I needed earbuds that play music well and also get good reception on phone calls. These do both
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing sub $50 earbuds!
on January 2, 2023
Posted by: Adeline94
I've tried many earbuds in this price range and the JLabs just blow them all away. Battery life is unbeatable and the sound quality is amazing! The skin-tone is great for discrete wearing if you use them at work. Would highly recommend, especially at $20 on sale like I found them!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Stopped connecting to bluetooth
on December 30, 2022
Posted by: Seal
These earbuds stopped connecting to my Bluetooth within the same week that I got them... I'll be returning them for a refund shortly.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Lasted 3 days
on December 28, 2022
Posted by: JJ Kinz
These earbuds lasted for 3 days before the left earbud refused to connect to my phone's Bluetooth. I tried to troubleshoot 5 times and it still didn't work. I even charged them all night, and still nothing. I haven't damaged them in any way, they just stopped working.
Written by a customer while visiting jlabaudio.com