Customer Reviews for JLab - GO Tones+ True Wireless Earbuds - 1615 C
Customer Rating
3
Audio Volume Problem
on October 28, 2023
Posted by: Robbie617
I think I got a faulty pair? They worked well for a month, then the audio began to die. The controls will not work consistently, and the audio sounds faint and waivers in and out. I've tried to reset, disconnect and reconnect, change mode settings, change my phones system settings but nada. I've had another pair of jlab headphones that lasted 3 years with perfect quality! So, I might of just got a faulty set.
Response from jlabaudio.comBy jlab customer support, November 1, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
I purchased these Earbuds and I have only the use of the left one.
Response from jlabaudio.comBy jlab customer support, November 1, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
I abused my last pair. I listen to podcasts at night to help me fall asleep so my last pair of jlabs were used an average of 10 hours a day. I had them for two years before the battery in the right one, the one I used most, started not lasting the night. They were by far my favorite earbuds; comfortable with good clarity and a decent battery life. I was just thinking I might have to buy a second pair when, last saturday, I left them on an airplane in Houston. I ordered a new pair on Monday, they were here on Wednesday and I love them just as much as the first pair. Jlabs are certainly affordable, and great earbuds if you're using abuse them like I do and they don't break the bank when you lose them somewhere. Highly recommended
I like these earbuds there amazing for the price and jlabs brand in general is amazing. They always do sales and you gain points in app as well. There doing great in all aspects
Response from jlabaudio.comBy jlab customer support, November 1, 2023
We really appreciate ya!!!! Please always feel free to reach out to us via support@jlab.com if we can ever be of assistance : )