Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
637
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Nightmare
on June 20, 2026
Posted by: John
I do not like this TV, smart as it is. I’m not smart enough for it. Picture is often not clear. Colors are off and settings screen covers the picture so I can’t use that picture to make adjustments. Sound emphasizes background noises and I can’t find the setting adjustment to change it. I now find I need three remotes to move around. So, if you want a tv that’s dumb enough to work out of the box, don’t buy this one.
Response from Samsung USBy Samsung Specialist, June 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Detail
on June 20, 2026
Posted by: Imadaman
from Castro Valley, CA
The brightness, contrast, and sharpness bring out the detail in almost any source material! I am now looking for the availability of more 4K movies and products!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable
on June 20, 2026
Posted by: Antero
[This review was collected as part of a promotion.] If you haven’t bought a Samsung 4k tv yet you don’t know what you’re missing. I can’t explain the color, contrast, sharpness that it gives. Everything looks so real that it’s actually scary.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 20, 2026
Posted by: Dequalen
from Katy, TX
Yes the TV has a really great picture the sound is amazing very impressed with the quality of the TV Also it doesn't get as hot as previous TVs that I have purchased as far as it being sold slim and the pitch quality is just amazing think it's a really goodbye anyone who is interested To me personally I'll Samsung productAre very well worth it so yeah I'll give it a five stars absolutely
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an END-ALL TV!!!
on June 20, 2026
Posted by: Niknik
from Grand Blanc Michigan
Super smooth, very bright. A ton of control.om the settings. This is the best TV I've ever owned no contest.
I play a ton of video games and graphics are a big deal to me. The sharpness,.contrast I'm color with the deep blacks. It doesn't just give you deep blacks. The TV literally turns off in black spots of whatever you're You're watching to give you a true black image instead of that foggy black. To me that's insane technology. There are not many TVs as powerful and capable as this TV. It's future-proofed. . . At least for the next 8 to 15 years. I don't see how any other TV could upscale much better than this one.
It's truly as good as TVs can get.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So Far So Good
on June 20, 2026
Posted by: True Review
from MD
I like the TV now as a 5 but have it a 4 because I had to return the first one, same TV, because the sound would stop for a couple seconds here and there. Just got the replacement this morning and so far so good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung day to day
on June 20, 2026
Posted by: jpbk
from menlo park, ca
We have owned the Samsung for about 18 months. During that time we have had some hiccups. Several times it has dropped our AT&T U-Verse app and caused me some frustration getting the app reloaded. Recently it dropped Samsung TV app. I don't get it, one day the apps are there, viewable, searchable; the next day they are gone. What's up with that.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is outstanding!!
on June 20, 2026
Posted by: Danny
from Arlington Heights IL
Just purchased a 65 inch Samsung Smart TV. Picture is very sharp and brightness is great! Overall I’d say the TV is awesome. I can’t wait to use all the features and get the sound bar set up!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US