Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
637
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Lagging remote
on June 5, 2026
Posted by: Jtb2352
[This review was collected as part of a promotion.] The remote keeps lagging. If you can Please send a new one
Response from Samsung USBy Samsung Specialist, June 8, 2026
Jtb2352,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, sharpness and color.
on June 6, 2026
Posted by: Shadie
[This review was collected as part of a promotion.] I like the 55inch size and I am pleased quality.,sharpness and color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture love it
on June 6, 2026
Posted by: Patricia
from South Bend Indiana
[This review was collected as part of a promotion.] Best TV I ever had. Love watching sports and nature shows
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on June 6, 2026
Posted by: Joey
[This review was collected as part of a promotion.] Great. TV in all topics except Settings menues. Setup menus are confusing.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever!
on June 6, 2026
Posted by: PatG54
from Oakdale, CT
[This review was collected as part of a promotion.] Love, love, love my 77" OLED S90F 4K Vision AI Smart TV!!! The sharpness on this TV is amazing! The brightness lights up the room at night. You can see incredible detail on faces. This TV was an investment - but so worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great oled refined
on June 7, 2026
Posted by: David
from Santa clara
[This review was collected as part of a promotion.] Such a great oled tv, way better than my last one. The upscaling is just refined, the smoothness with ai from 24fps to 60fps is just seamless. Great sharpness with ai
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 7, 2026
Posted by: Woody
from Macon ga.
[This review was collected as part of a promotion.] Picture on this tv is fantastic,sharpness,brightness,are beyond words.great tv
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Picture
on June 7, 2026
Posted by: 1stsgtGES
from Billings MT
[This review was collected as part of a promotion.] Picture is amazing
The cc issue it is a fight to keep it off, needs a separate button.
The tv in you tube mode keeps going into power settings mode even when tv is not. Can’t get an app for Epoch Times
I don’t like how it deals with apps. Different from Roku which is much simpler. 5 star picture -1 for the other issues
The cc issue it is a fight to keep it off, needs a separate button.
The tv in you tube mode keeps going into power settings mode even when tv is not. Can’t get an app for Epoch Times
I don’t like how it deals with apps. Different from Roku which is much simpler. 5 star picture -1 for the other issues
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US