Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7 out of 5
4.7
(769 Reviews)
Open Ratings Snapshot
Rating breakdown 769 reviews
5 Stars
637
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product. 
(
378 out of 398
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Great overall tv. Would buy again!
on June 1, 2026
Posted by: Rvns
from Maize, ks
[This review was collected as part of a promotion.] Tv does great with viewing angles and does okay in morning sun. The next gen tv after I bought this one doubled the brightness and wish I would have waited for the newer model. When using apps like hbo and disney+ that uses higher streaming the picture blows me away! As far as youtube and sling apps it is like "I could have been okay with qled". Upscaling for the ps2 is amazing and the graphics are smooth! The ps4 graphics are great too. I need to upgrade to ps5 and would imagine that would be great. Contrast and sharpness is true to colors. I just usually use the automatic colors or let the wife chose.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 2, 2026
Posted by: AL Kal
from Sacramento
[This review was collected as part of a promotion.] This Samsung TV is absolutely spectacular! The crystal-clear picture quality and vibrant colors bring every movie to life. Its sleek, modern design fits perfectly in my living room, and the smart interface is incredibly fast. Truly a flawless viewing experience!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Picture!
on June 2, 2026
Posted by: L130
from IL
[This review was collected as part of a promotion.] Best picture TV I've ever owned, so happy to get an OLED over other LEDs.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tv/Great name
on June 3, 2026
Posted by: Pat B
from Buffalo,NY
[This review was collected as part of a promotion.] Great tv. Very easy to get up and running. Extremely well packaged. Just had to customize a few settings to hopefully prolong it's life. The solar remote takes a little getting used to but that's ok,works great. All in all it's an excellent OLED smart tv. My wife and I are very satisfied with the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on June 4, 2026
Posted by: Brad1dado
from Grand Blanc MI
[This review was collected as part of a promotion.] I really am enjoying this wonderful TV. No instructions or user manual. Difficult to set up with my Sony receiver
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Brutal Judder
on June 5, 2026
Posted by: guywhoactuallyknowz
[This review was collected as part of a promotion.] Overall picture is good and bright, this is a good gaming display.
However, there is a something over time that causes a judder to happen at regular intervals and the only way to fix is hard reset. There is no way to kill apps or hard reset the TV. This is a reason to NOT buy the TV, regardless of its color/contrast.
Low quality content (less that 1080p) scaling is mediocre.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Samsung SpecialistJune 5, 2026
Hi there,

We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:

1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators

You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

If the issue occurs while streaming over Wi-Fi, it may possibly be due to network instability. To help improve performance, please also try the following steps:

• Run a connection test: Settings > General > Network > Network Status
• If you're on Wi-Fi, consider moving your router closer to the TV or using a 5GHz band for faster speeds.
• If possible, connect via Ethernet for a more stable connection.
• Restart your TV and router to refresh the connection.

If the juddering only happens with specific apps, reinstalling the app or clearing the app cache may also help. For ongoing issues, we recommend reaching out to Samsung Support for a closer look.

If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy plug and play features
on June 5, 2026
Posted by: Shawn
[This review was collected as part of a promotion.] Wonderful picture and functionality with beautiful color.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great as always
on June 5, 2026
Posted by: tawcat
from Arkansas
[This review was collected as part of a promotion.] We've owned Samsung TV's for years and this one does not disappoint. Great picture for sure. We do have a Samsung Sound Bar and Woofer which does makes a grand difference in sound. That said, sound from the TV proper is pretty darn good. Only thing I wish were easier was the set up to start on the ROKU app screen instead of the TV screen. And you can't install the ROKU app on the TV for some reason. But once all that was figured out the TV operates flawlessly. We highly recommend Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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