Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(771 Reviews)
Rating breakdown 771 reviews
5 Stars
639
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great OLED 65 Series 90 tv.
on May 20, 2026
Posted by: Iceman
from 111 Winton Drive
[This review was collected as part of a promotion.] Hello Yes my Sony correction my Samsung 65 inch OLED TV is absolutely fantastic it's footprint fit perfectly on my TV stand and that hence my decision to purchase the Samsung I absolutely love the clarity the blackness of the blacks The contrast the motion the resolution the brightness of the picture is absolutely fantastic and it seems to adjust itself in every situation whether it be light in the room or dark in the room I couldn't ask for more I'm just wanting to lose use Alexa And seem to be gaining on it every day I really love watching and I am having a little difficulty with Comcast as they want you to use their controller And Which haven't learned how to exactly take over the TV yet with that controller that Xfinity provides so I'm still using two or three and I'm also having to use the volume controller on a Bose sound bar I purchased along with the TV but I'm learning and I have no complaints and the quality and craftsmanship of this unit is Beyond words and Samsung just keep doing what you're doing as you are the best and every TV in my house is a Samsung I've even got one that's 14 years old was a 55 inch I moved to my son's room still working 100% and All fantastic pictures on it so thank you very much keep doing what you're doing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Cool
on May 20, 2026
Posted by: ReDe
[This review was collected as part of a promotion.] Product is great though it does have some technical issues. Pictures are clear and brisk. Sound goes out occasionally and I have to reset. Remote sometimes freezes. The settings are easy to work with but the TV can be stubborn.
Written by a customer while visiting Samsung US
Customer Rating
3
Not Great at start up or loading apps
on May 20, 2026
Posted by: Jim in SF
from Santa Fe, NM
[This review was collected as part of a promotion.] This is my second Samsung TV. The first was a great TV and would have gotten 5 stars.
This one gets only 3 stars because it takes so long to start up, and it also takes forever to load apps.
I have to wait minutes before an app loads.
This one gets only 3 stars because it takes so long to start up, and it also takes forever to load apps.
I have to wait minutes before an app loads.
Features
2
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Average
on May 20, 2026
Posted by: Benm
[This review was collected as part of a promotion.] The picture isn’t as sharp of clear that I thought it was going to be. Grainy and fuzzy for some apps or shows.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung T.V.
on May 20, 2026
Posted by: GeGe
from Akron, Ohio
[This review was collected as part of a promotion.] love the clear picture, colors are perfect, ease of use for a senior citizen.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming is great.
on May 20, 2026
Posted by: SixG
from Milwaukee
[This review was collected as part of a promotion.] The clarity and use of the gaming mode is very cool. Motion during heavy fight scenes with no blur or slowness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than previous version.
on May 20, 2026
Posted by: BobW
from Michigan
[This review was collected as part of a promotion.] I had a 2024 version of the same TV in which the power control board burned out ~16 months after purchase and a few months after the warranty expired. Unbeknownst to me at the time of purchase, this model developed this problem.
Based primarily upon price and satisfaction with the original unit until the time of failure, I purchased the new version where the problem was addressed.
I have been very satisfied: picture quality was always good, but now improved; Smart features upgraded and work much better; minor sound issues also addressed.
With the purchase, I did get an extended warranty, so I am confident I will enjoy my TV for the foreseeable future.
Based primarily upon price and satisfaction with the original unit until the time of failure, I purchased the new version where the problem was addressed.
I have been very satisfied: picture quality was always good, but now improved; Smart features upgraded and work much better; minor sound issues also addressed.
With the purchase, I did get an extended warranty, so I am confident I will enjoy my TV for the foreseeable future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on May 20, 2026
Posted by: BigDawg
from Ojai, CA
[This review was collected as part of a promotion.] The TV has beautiful picture quality. It is bright and vivid. I am really impressed with how movies look. The blacks are deep and the motion clarity is fantastic. Overall, a great 4k tv and I'm very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US