Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(771 Reviews)
Rating breakdown 771 reviews
5 Stars
639
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Good
on May 1, 2026
Posted by: Havini
[This review was collected as part of a promotion.] It's just really good tV I like it a lot.And you like it too
Written by a customer while visiting Samsung US
Customer Rating
4
Love the TV, remote not so much
on May 5, 2026
Posted by: RBChi
[This review was collected as part of a promotion.] Great picture and features. Love the Samsung TV service. The remote is so far behind the tv in functionality and design. Volume button is not practical. There should be more functions on the remote. I’m sure you went for minimal but believe you missed the mark on the remote. Love the tv
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely an amazing TV
on May 5, 2026
Posted by: BC97
from New Jersey
[This review was collected as part of a promotion.] This tv I picture is absolutely amazing. The colors are so vivid and it has surpassed all my expectations. This might be my favorite tv I have ever owned. I definitely recommend purchasing this TV, you will not be disappointed… Sincerely, A very satisfied customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Notreliable
on May 5, 2026
Posted by: Doug
[This review was collected as part of a promotion.] This is our third TV because HDMI one keeps going out
Response from Samsung USBy Samsung Specialist, May 5, 2026
Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Tv
on May 5, 2026
Posted by: Linda
[This review was collected as part of a promotion.] Tv needs to come with a paper manual. There is too much to learn without it
Response from Samsung USBy Samsung Specialist, May 5, 2026
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Over engineered TV by Samsung and I love it.
on May 5, 2026
Posted by: Obsydian
from Ohio
[This review was collected as part of a promotion.] Samsung really nailed it with the S90F. The QD OLED screen provides brightness and superior contrast to really make it look like it’s a painting on the wall. All of the hdmi ports are high speed so we can game on a PS5 or PC at full 48gbps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New tv
on May 5, 2026
Posted by: Tmoll
[This review was collected as part of a promotion.] Perfect picture, no glare at all. The color is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 5, 2026
Posted by: Stan
[This review was collected as part of a promotion.] The picture is great and the interface is very easy to use
Written by a customer while visiting Samsung US