Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
637
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
S90f 65"
on April 26, 2026
Posted by: Htv65
[This review was collected as part of a promotion.] Outstanding picture all around. Easy adjustments to all picture settings. Brightness galore and smooth. The sharpness gives picture crisp look.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Television.
on April 26, 2026
Posted by: Myzery
from Avilla, IN
[This review was collected as part of a promotion.] Coming from an high-end Samsung NeoQLED QN90A, the brightness and contrast of this OLED television are beautiful. the television presents a very sharp image and very smooth and instantaneous motion. This television is great for presenting a dynamic range in movies I have not seen before. It is also a solid television for gaming..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 27, 2026
Posted by: Fernando
[This review was collected as part of a promotion.] I love this product good quality brightness and powerful and real FHD. Very powerful color when using my ps5 to play with my kids we all love samsung at home my phone also is a s22 and also for work a fold 5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor buggy software, poor color accuracy
on May 5, 2026
Posted by: TV_expert
from Los Angeles
[This review was collected as part of a promotion.] For how much Samsung touts their processor power, the interface freezes constantly, is slow to load and generally unresponsive. I finally gave up and bought an Apple TV. Color accuracy is off too .. filmmaker mode isn't bright enough and white balance/color drifts a bit too much in different brightness settings. Too many issues for a very expensive tv
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, May 6, 2026
TV_expert,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for top of line TV
on June 5, 2026
Posted by: Goldydeb
from Plymouth.mn
[This review was collected as part of a promotion.] I was looking for a TV for my bedroom. I am a senior and having vision problems. This TV gives me so many options of entertainment which I love the color is gorgeous. It’s a very smart TV. It has great contrast smoothness sharpness. It’s a top of the line and I’m so happy you found it. The brightness of the colors is wonderful and the upscaling
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OLED quality is unmatched!
on April 11, 2025
Posted by: rodneyg
from Maryville
[This review was collected as part of a promotion.] The picture quality is seriously mindblowing. Setup was incredibly easy since Samsung automatically transferred my profile and apps from my previous Samsung TV. The TV has tons of input options, and I've been surprised by how much I actually use the smart features and voice control. During setup the tv prompts you to connect your devices and sets them up for you.
Xbox cloud gaming and other gaming options are available via native apps. I just connected my controller directly to the TV and was playing games on Xbox cloud without needing any extra hardware.
Sound is nice and clear which is a welcome change, it also adjusts automatically to the acoustics of the room. If you're on the fence about upgrading to OLED, its definitely it something I wish I had done sooner!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The color is wild!
on April 14, 2025
Posted by: Lailattt
from Glendora
[This review was collected as part of a promotion.] This Samsung TV is a total game-changer! The picture quality is wild - sharp, detailed, and insane colors thanks to OLED HDR+ and that fancy processor.
Even old content looks brand new with Auto HDR Remastering. The sound is immersive too, with Dolby Atmos and Object Tracking Sound making everything feel real.
Plus, the interface is super easy to use and it suggests shows I actually like. I'm obsessed!
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 15, 2025
Hi Lailattt,
Thanks for your review! We’re so glad Object Tracking Sound Lite and Dolby Atmos are enhancing your experience on the S90F OLED. With sound that moves with the action and fills the room, you’ll feel like you’re right in the middle of every moment. Thanks for choosing Samsung!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Thanks for your review! We’re so glad Object Tracking Sound Lite and Dolby Atmos are enhancing your experience on the S90F OLED. With sound that moves with the action and fills the room, you’ll feel like you’re right in the middle of every moment. Thanks for choosing Samsung!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
The Pinnacle of Home Entertainment
on April 16, 2025
Posted by: chewable9875
from Olathe
[This review was collected as part of a promotion.] Wow.
That's all I have to say about this TV. This is an upgrade to the already award winning S90D Samsung released last year, and they knocked it out of the park yet again. AI is implemented perfectly into the TV, and I am excited to see how far Samsung will take it in the future. The colors are perfect, bright, and crisp. You can play media that is SDR and the AI/Auto HDR Remastering will kick in and you wouldn't be able to tell a difference. The blacks are deep and dark, which allows the S90F to blend into the background when watching at night, giving you a true movie theater experience. TVs aren't known for having the best sound, but with the help of Dolby Atmos, this TV had a great soundstage with deep bass that I was very impressed by. Another thing I really liked was that there is basically no input delay when using the remote. The S90F is very fast and ready for you to enjoy at any given time. I hooked it up to my PC and enabled the Motion Xcelerator 144Hz mode, which made it perfect for playing story games. This thing is beautiful. I've had a lot of TVs and this is by far and away the best one I've ever owned.
I would recommend this to a friend!
Written by a customer while visiting The Insiders