Customer reviews from Samsung US
Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
637
4 Stars
80
3 Stars
21
2 Stars
19
1 Star
12
95%of customers recommend this product.
(
378 out of
398)
Customer Reviews for Samsung - Refurbished Excellent - 77 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Love all the features
on August 8, 2025
Posted by: AlwaysSamsung
[This review was collected as part of a promotion.] Clear picture as always love this brand. Will always continue to use this brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on September 5, 2025
Posted by: MrButchDog
[This review was collected as part of a promotion.] It's 2025 and we just upgraded from our [old] Sony Trinitron XBR CRT TV to the Samsung 65" S90F OLED TV (2025). We were holding out for an OLED TV, and wow, we were not disappointed at all in the picture and the price too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Picture
on September 9, 2025
Posted by: DesertDave
[This review was collected as part of a promotion.] This TV has a crystal clear picture and syncs perfectly with the matched soundbar/Subwoofer. The blacks are rich and the color is dynamic. Watching sports on this TV is an awesome experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product great resolution great contrast
on November 27, 2025
Posted by: Jeetpp
[This review was collected as part of a promotion.] Wait for movies daily shows it looks concerning and it’s really slim. You can really tell that it’s a TV when you mounted it correctly onto the wall it just looks really nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Strong Hardware, Missed the Premium Mark
on December 31, 2025
Posted by: Branch3z
[This review was collected as part of a promotion.] The OLED panel quality itself is excellent — contrast, brightness, and image clarity are exactly what you would expect at this level. From a pure hardware standpoint, the TV performs very well.
Where the experience fell short was everything around the product. For a premium OLED, the ownership experience felt surprisingly transactional. There was little guidance, setup optimization, or sense that this was a high-end purchase rather than just another item shipped out.
The TV is good, but the overall experience did not feel aligned with Samsung’s premium positioning. With stronger post-purchase support and customer engagement, this could easily be a five-star product.
Value
3
Response from Samsung USBy Samsung Specialist, January 2, 2026
Branch3z,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but slow complicated UI.
on March 9, 2026
Posted by: Samuser
Beautiful picture but the user interface is slow. Existing out of apps and going back home takes too long. Also has a complex user interface. It can be difficult to change sources. And finding apps to install. Menus seem complicated and difficult to navigate and find what your looking for. Also this tv does not control my samsung 4k Blu-ray player via hdmi like my older samsung did. Im still very happy with thus tv but my 8year old samsung still navigates faster
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 24, 2026
Posted by: Toongod and Toongoddess
[This review was collected as part of a promotion.] Works good awesome sharp and vibrant picture good quality
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great TV in our living room
on May 10, 2025
Posted by: SansNC
[This review was collected as part of a promotion.] This TV has a great picture. I like that is nice and slim. I wish there was a way to set it up so a specific app opend up. Also, I wish the remote came with a number pad.
Value
4
Written by a customer while visiting Samsung US