Customer reviews from bestbuy-ca
Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earphones - Navy
Average customer rating
3.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
39
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
33
52%of customers recommend this product.
(
40 out of
77)
Customer Reviews for Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earphones - Navy
Customer Rating
2
good headphone just lots of issues
on January 20, 2020
Posted by: king
from London
sounds good, looks and feels good. only issues is lots of connectivity and charging issues. major pain when your going to use them and they've been in their case and you take them out and their dead...
Written by a customer while visiting bestbuy-ca
Customer Rating
5
REVIEW ON POWERBEATS PRO
on January 20, 2020
Posted by: Timi
from 323 Keele St
These are the perfect wireless headphones. The beats of the songs I play are well defined. It's just perfect. It was packaged well and shipping was not so long.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Exactly what I needed!!!
on February 12, 2020
Posted by: Tee
from Cold Lake, AB
Both ears operate totally individually, which was surprisingly difficult to find. Easy buttons. Good sound. The battery life is excellent. They are really comfortable.
I wish they were able to go just a level or two higher for volume. As well, if they were a bit smaller I wouldn’t complain.
I’m so GENUINELY pleased with this purchase!!! I’ve already recommended them to others!!!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Wireless Headphones
on March 2, 2020
Posted by: P J
from Brampton
Best wireless earphones that I have used up to date
Recommend them to anyone who appreciates great sound
Recommend them to anyone who appreciates great sound
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing quality
on March 15, 2020
Posted by: Sbakh
from Canada
Great battery life and good fit for the ear.. sound quality is reasonable but could be better.
Overall great for workout
Overall great for workout
Written by a customer while visiting bestbuy-ca
Customer Rating
1
All the problems are true
on March 27, 2020
Posted by: Johnfor
from Winnipeg
For the first month they were awesome. Then the problems that I read about before I bought them began.
1- the left ear piece does not consistently connect.
2- if the left connects then the right may not
3 - they constantly need to be re paired with the device you are using. This is supposed to help all the issues but it only helps them not connecting at that moment.
4- one earpiece will not charge even though it says it is charging
5- they discharge in the case if the case is not charging and plugged in. This is pretty amazing as you put fully charged earbuds into the case and the next day they are at zero
6- they do not work seamlessly like air pods do with apple products. You have to keep connecting in Bluetooth.
1- the left ear piece does not consistently connect.
2- if the left connects then the right may not
3 - they constantly need to be re paired with the device you are using. This is supposed to help all the issues but it only helps them not connecting at that moment.
4- one earpiece will not charge even though it says it is charging
5- they discharge in the case if the case is not charging and plugged in. This is pretty amazing as you put fully charged earbuds into the case and the next day they are at zero
6- they do not work seamlessly like air pods do with apple products. You have to keep connecting in Bluetooth.
I have found very very carefully putting them in the case and triple checking they are charging has sometimes helped with charging. Also found not closing the lid on the case helps to avoid self discharge or not charging. But this does not solve the problems only reduces them. So you gently carry them around with the case open which is not practical.
Not sure I have ever used a more frustrating product.
On a positive note. Once you manage to get it all working they sound great.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Almost perfect
on April 6, 2020
Posted by: Honest Consumer
from BC
Pros:
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
Cons:
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
Overall: The product is worth the price. I’ve only tried one (way cheaper) wireless earphones, so I wouldn’t be able to compare to other ones. What I like about is that I’m not too worried about dropping or losing it cause it’s not small unlike wireless earphones I’ve seen. It’s not huge either that other people would notice it hanging from your ear.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Almost perfect
on April 6, 2020
Posted by: Honest Consumer
from BC
Pros:
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
Cons:
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
Overall: The product is worth the price. I’ve only tried one (way cheaper) wireless earphones, so I wouldn’t be able to compare to other ones. What I like about is that I’m not too worried about dropping or losing it cause it’s not small unlike wireless earphones I’ve seen. It’s not huge either that other people would notice it hanging from your ear.
Written by a customer while visiting bestbuy-ca