Customer reviews from bestbuy-ca
Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earphones - Navy
Average customer rating
3.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
39
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
33
52%of customers recommend this product.
(
40 out of
77)
Customer Reviews for Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earphones - Navy
Customer Rating
3
Sound Great - Charging is a Nightmare
on August 19, 2023
Posted by: DoctorWatson
from Canada
I had regular air pods before. These were super annoying with sometimes one pod charging and the other not. Only to realize that if you want to use them one is empty......long story short, I bought the Beats, hoping it will be better charging because the lay down and rest on the charging pins.
3 stars - cause the fit and sound make up for it - otherwise 1 Star for daily usability
Heads up - they will frustrate you by a lot. Again the sound is great but charging is an absolute nightmare. It's not like you coming from a Mountainbike ride, which btw they are great for and throw them into the case and know they will charge proper. No, you have to make your they are connected left and right and that your phone is actually showing you that both are charging - I can't even count the amount of times where it was showing charging and the next day only to realize one side, mostly the right one, is empty.
I can't believe Apple/Beats is charging so much for the headphones but haven't been figuring a better charging box.
When I'm now coming from a ride, I have to make sure all contacts are clean, wiped and then resting the headphones on, also watching the little LED light for each pod to go to red so it shows charging - BUT DO NOT RELY ON THAT LED - you have to grab the phone and check with opening and closing the box a few times, to make sure both headphones are charging. User friendly?! Not quite sure about that.
When I'm now coming from a ride, I have to make sure all contacts are clean, wiped and then resting the headphones on, also watching the little LED light for each pod to go to red so it shows charging - BUT DO NOT RELY ON THAT LED - you have to grab the phone and check with opening and closing the box a few times, to make sure both headphones are charging. User friendly?! Not quite sure about that.
ONLY POSITIVE PART: Sound is great & work amazing for Mountainbiking......
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
wauww
on November 29, 2023
Posted by: ozi
from H3E 1H9
yesterday received , good holding on ears, good sound , 6 month free use apple music 😊
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Complete garbage
on January 3, 2024
Posted by: AjMcfry
from Ontario
Dont buy this product. Its plagued with connectivity issues and is extremely frustrating. I spend almost 30 minutes every day before my workouts trying to connect these things. Buy something cheaper, it works better. Def not worth the money
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Broken within a year-
on January 15, 2024
Posted by: Kevin
from Nepean
One just decided to stop working. Well documented online and just outside the warranty of 1 Year. Ridiculous that we pay so much and it doesn't last. Sad part is it were not used very often in that period. Sound is great from the one ear, hence the 1 star.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
They don’t move!
on February 2, 2024
Posted by: Leah
from Canada
So great. Good sound quality, charge super quick, and don’t move when they’re in your ears!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Seriously NOT worth the price.
on March 3, 2024
Posted by: John
from Kingston
Doesn't have ANY sound blocking capacity, no equalizer and no options through the app.
Quality is barely "ok" with the WORST bass.
Quality is barely "ok" with the WORST bass.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Frustrating Product
on March 7, 2024
Posted by: Kevin
from Surrey
I have been very disappointed with this product. When they are charged, the earphones are excellent. The trick is getting them to both be charged when you need to use them. Frequently, one of them (usually the left one) has been drained to zero battery life while they are in the case. They also connect randomly while in the case. Therefore leading to battery depletion. Lots of ideas out there on how to fix the issue. None work. Stay away from this product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Too Small - Hurts My Ears
on May 16, 2024
Posted by: Unhappy Customer
from Canada
No, it's not the ear bud size that they provide different sizes but the strap. The original version from a few years ago was larger and comfortable. They decided to go smaller and it just hurts to use.
Stupid.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca