Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
385
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
445 out of
490)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
2
If you like to hurt yourself. This shaver is for you.
on May 18, 2018
Posted by: Rwt3
Gender:Male
I bought this product to use as a body shaver and I hate it. Unless you are holding it at the exact perfect angle you will nick yourself. I used it twice and returned it. I will say that the trimmer attachments worked as advertised but without them you will cut yourself constantly. The precision shaver doesn’t do anything by the way.
Pros: nothing
Cons: you will cut yourself.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, May 29, 2018
Hi there, We are very sorry to hear about your experience. If you have not already done so, please call us at your earliest convenience to speak with a Consumer Care specialist at 1-800-243-3050 so that we may quickly address your issue. Our Philips Norelco Multigroom 7000 includes a 2 year warranty, and we pride ourselves in our quality and performance. We look forward to hearing from you!
Written by a customer while visiting philips.com
Customer Rating
4
Good Product for bread and hair trimming. Avoiding using in on sensitive parts on the body
on February 23, 2018
Posted by: princenaseer
Gender:Male
[This review was collected as part of a promotion.] Good Product. Identifying the attachments and their Storage is major issue. Attachments are confusing. The Product comes with a very cheap storage bag. A Box Type Hard material attachment case should be convenient and user friendly so they are easily seen and identified.
Powerful motor, quality feel, cuts smooth, long battery life.
The product is good for bread and hair trimming but avoids using it at sensitive parts as it hurts even if covered with sensitivity attachment .
Powerful motor, quality feel, cuts smooth, long battery life.
The product is good for bread and hair trimming but avoids using it at sensitive parts as it hurts even if covered with sensitivity attachment .
Pros: long battery life, best for bread and hair trimming
Cons: hurt sensitive parts even if used with attachment, confusing 23 attachment, cheap storage cover
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
I love this trimmer !
on December 13, 2022
Posted by: Jsr78
Gender:Female
[This review was collected as part of a promotion.] I’ve had the Philips All-in-One Trimmer Series 7000 for a couple of weeks and have never had a better, smoother shave in my life. The coolest thing about this trimmer I think is the Smartbeard technology. It senses the areas of your beard that need more or less power to get the right length shave and adjusts itself! I also love the many different trimmers and guards you can change out to adjust for nose, ear, face and body trimming. The blades are self sharpening so that the trimmer is very low maintenance . The trimmer is a nice and sleek design that fits easily in my hand. It’s worked great for me and I will continue to recommend it !
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: hoping for better
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Heads popped off after 1 month of use. Had to get another unit and hope that this product works?
No, I would not recommend this to a friend.
Response from philips.comBy Akshay Gupta, Philips Consumer Care, January 5, 2023
Hi, Thank you for sharing your feedback with us. We're sorry for the experience you had with your Philips Multigroomer. We will share the feedback with our product development team to improve the product experience for our customers.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soonl
Best regards,
Philips Consumer Care
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soonl
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: simonl64
Gender:Male
Verified Purchase:Yes
I like design and very quiet,I don't like it Reinforced guards very hard to see the number,i recommend this product to my friend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Not Travel rated
on November 26, 2019
Posted by: SunVBfunMS
Gender:Male
On/Off switch is NOT recessed so too easy to turn off when in use and NOT made for travel since accidentally turns on in luggage.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: g bird
Gender:Male
Verified Purchase:Yes
I used it several times and was very please,chased only once and still runs great.
Everything is very good .
Everything is very good .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poorly designed.
on September 4, 2021
Posted by: James Hawthorn
Gender:Male
[This review was collected as part of a promotion.] This is a poorly designed product. The on/off switch is where I would normally grip it while so I inadvertently turn it off while in use. Additionally, changing attachments is cumbersome and it is only moderately effective as a razor. .
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 7, 2021
Hi there, and thanks for taking your time to leave your feedback. We regret to hear about your experience. Our aim is to keep your satisfaction at a constant high level. Your experience has been a bad one, and we take this very seriously. We're anxious to find out how we can improve your shaving routine. Please reach out to us on one of our social media channels on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com