Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
385
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
445 out of
490)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Posted by: Uncle Butchie
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Buit sturdy and dependable. Blades array.meet every conceiveable need.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Smitty77
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this unit for 6 weeks or so and have only 1 issue, the identifying labels on the options need to be easier to read. There are way more options than most users will need but you pick your lengths and put the other pieces away in the storage bag for later if you want to change your look. On my face I use 2mm & 3mm, the eyebrow, ear and nose trimmer and the minnie shaver have not yet had to recharge the unit from its original charge when new. Very happy!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Very disappointed
on November 13, 2023
Posted by: Older but wiser
Gender:Male
The product has worked fine, but now I am unable to get replacement blades.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ozzy_TR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Multifunctional, I do love it. But nose tool is not good enough.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rleeg
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The trimmer does a great job and is accurate and easy to use, after I did this trick. The millimeters can be hard to read so, I took a black Sharpie marker and on the underside of the plastic heads, there are dimples. For the 2mm, I collored in 2 dimples, for 3mm I colored in 3 dimples, and so on. Fast, easy and accurate. I trim my facial hair in a minute or so.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It was great while it lasted-- died after 6 months
on May 24, 2020
Posted by: msITguy
Gender:Male
I loved this trimmer--while it worked. It decided to die 6 months after I purchased it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 26, 2020
Hi there,
Thank you for sharing your experience. We're sorry to hear your trimmer stopped working, especially after only 6 months of usage. We would like to see if there is anything we can do to help. Could you check if you trimmer is dirty, this might block the shaving heads. Also, your trimmer might need oiling.
If this didn't solve the issue, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience. We're sorry to hear your trimmer stopped working, especially after only 6 months of usage. We would like to see if there is anything we can do to help. Could you check if you trimmer is dirty, this might block the shaving heads. Also, your trimmer might need oiling.
If this didn't solve the issue, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: DJG59
Gender:Male
Verified Purchase:Yes
I will keep this review as straight to the point as possible. I've owned this for several weeks now. I chose this mainly because of the versatility with all the different attachments. I maintain a beard and mustache, which I keep short. I use the 2mm guard. Also, I seemed to have been blessed with chest hair. I looked forward to using the wider attachment for body hair. It will do the trick with any one of the attachments. All attachments seem to do ok albeit with a few caveats. I thought some of them should've been worked out during testing. The battery life is absolutely amazing. See the pros and cons below. The cons are improvements that should've been addressed before the final release. Remembering this is a trimmer, not a shaver, my star ratings are as follows; Performance was for the several passes needed to achieve an even cut. Ease of use was deciphering the difference between blade colors and not being able to clearly read the guard sizes. Design was for the blades not cutting close even though I'm able to nick my skin. It is a good trimmer overall.
Pros: battery life, several attachments and guards., strong motor., fits your hand well, solid quality feel
Cons: several passes are needed with all attachments., guard colors are not consistant., very hard to read the size stampings on guards., the pouch is a poor afterthought., doesn't cut nearly razor close.
Written by a customer while visiting philips.com
Customer Rating
4
All good, except.....
on June 19, 2019
Posted by: FlyboyAtlanta
Gender:Male
Really nicely made, as are most of their products. However;
1) The power button waaay too easy to accidentally touch. I probably turn it on and off 5-6 times when going through a complete routine.
2) The longest hair comb and beard comb are appreciably too short for me. I like a bit longer haircut and I don't want to cut my beard to where it looks likes today's trendy heavy shadow.
Pros: quality product, variety of accessories, can use when charging
Cons: the longest hair and beard combs too short for me., power button needs to be moved elsewhere.
Written by a customer while visiting philips.com