Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
447 out of
492)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
5
It is a good Multigroom
on May 22, 2020
Posted by: juan73
Gender:Male
I received it just one day ago. I cut my hair and I am very satisfied with the quality of this machine.
Written by a customer while visiting philips.com
Customer Rating
5
Wow Great Product VFM Multigroomer
on May 20, 2020
Posted by: Boris100020
Gender:Male
One of the best value for money Multigroomer,s on the market today Gave it a quick charge and did everything it says on the packet . Plenty of attachments very sharp blades and easy to clean. Would highly recommend this product to anyone looking for a Multigroomer all the jobs done in one. Very convenient product. Bag should have been a box type for storage.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Parts difficult to get.
on May 10, 2020
Posted by: JosephSBR
Gender:Male
Its parts are very delicate and hard to get. I need this part and I have can't buy that. I need your help.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 14, 2020
Hi JosephSBR,
Thanks for your review on here. It sounds like you do enjoy the product itself, but that you have some qualms with the longevity of some of the parts, as well as the availability. We certainly want to see how we can help you out finding the parts you're looking for. We would like to suggest to reach out to us directly via Facebook (@Philips) or Twitter (@PhilipsCare). We're available 24/7, and we hope we'll be able to help you out soon!
Kind regards,
Thanks for your review on here. It sounds like you do enjoy the product itself, but that you have some qualms with the longevity of some of the parts, as well as the availability. We certainly want to see how we can help you out finding the parts you're looking for. We would like to suggest to reach out to us directly via Facebook (@Philips) or Twitter (@PhilipsCare). We're available 24/7, and we hope we'll be able to help you out soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Product failed in less than 5 months
on May 10, 2020
Posted by: T.O.
Gender:Male
The product worked reasonably well initially, but the blades were not particularly sharp or evenly cutting compared to other PN trimmers I have used. After around 4 months of normal use (cleaning and maintaining the product as instructed), the trimmer began to turn on by itself and did not respond to the button. After a week like this, it will not turn on or charge at all. Product is not recommended and company will not honor the 5-year warranty.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 14, 2020
Hi T.O.,
Thank you for sharing your experience with our Multigroom. It's a pity to hear what happened to this Multigroom, and most of all what seems to have happened afterwards. Of course, in order for us to provide you with warranty, we do need to be able to verify the purchase date, among other things. But if these are in place, it sounds like it would be a good idea to run this by us again - if you've held on to this Multigroom. We hope by doing that that we can restore both the device, as your faith that you put in us. Please feel free to contact us via Facebook (@Philips) or Twitter (@PhilipsCare). We're available 24/7.
Kind regards,
Thank you for sharing your experience with our Multigroom. It's a pity to hear what happened to this Multigroom, and most of all what seems to have happened afterwards. Of course, in order for us to provide you with warranty, we do need to be able to verify the purchase date, among other things. But if these are in place, it sounds like it would be a good idea to run this by us again - if you've held on to this Multigroom. We hope by doing that that we can restore both the device, as your faith that you put in us. Please feel free to contact us via Facebook (@Philips) or Twitter (@PhilipsCare). We're available 24/7.
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
This product is amazing love it
on May 7, 2020
Posted by: Peacetopher
Gender:Male
The product has some weight on and the clips are so easy to use. During this covid 19 lock down this thing came in handy when i needed to cut my own hair. It lasted a good awhile so it helped the wife too to jump in for the back of my head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent product
on May 3, 2020
Posted by: Jskobs
Gender:Male
The product is wonderful just what I needed attachments are easy to use and are perfect for the job
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: David. J
Gender:Male
Verified Purchase:Yes
There is nothing I dislike about this shaver. Love the mobility of the unit. Has all the attachments needed. Very good buy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Connelly
Gender:Male
Verified Purchase:Yes
I love how the device feels high quality. The accessories can feel a bit overwhelming but once you read the manual you can sort it out. It was hard to locate the length of each comb. Have to hold it up to the light to see the faded print. Other than that I highly recommend it. Had to groom my own hair during lockdown. This was the right tool for the job.
I would recommend this to a friend!
Written by a customer while visiting philips.com