Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
447 out of
492)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Posted by: Hisho
Gender:Male
Verified Purchase:Yes
I found the machine is strong, durable, and give me a very good chance and experience to not go out to the barber as I can do what is he doing perfectly and clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: manish440
Gender:Male
Verified Purchase:Yes
Used many grooming kit but this one stands out, No one come even close, be it cutting or handling and does not feel like cheap plastic.
Written by a customer while visiting philips.com
Posted by: M E R
Gender:Male
Verified Purchase:Yes
It is a light, slick, useful and precise instrument.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Habs 76
Gender:Male
Verified Purchase:Yes
Best Buy of the year , now I don’t have to go to the barber anymore how great is that saving $$$$$
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
the product is perfect with a very small problem
on June 9, 2020
Posted by: ashraf007
Gender:Male
everything is good about this product, the only problem that it needs a small (on/off) extra hidden button because its very sensitive so when you put it in its bag to travel, any small movement touches the the device and turn it on so it vibrates the whole trip!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: simonl64
Gender:Male
Verified Purchase:Yes
I like design and very quiet,I don't like it Reinforced guards very hard to see the number,i recommend this product to my friend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent product
on May 25, 2020
Posted by: Phindolf
Gender:Male
I must say I do absolutely love this trimmer. I use it for everything except the nose trimmer not one on sticking things up my nose, tickles to much lol. I've used a bunch of different termers over the years and this is by far the best I'm giving it 5 stars however I do have one small gripe. The only thing I would change about this device is the location of the power switch. When i hold it to shave my head or trim my goatee I have a tendency to naturally rest my finger right on the switch and it can be touchy at times turning off on me. However overall it is an excellent product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It was great while it lasted-- died after 6 months
on May 24, 2020
Posted by: msITguy
Gender:Male
I loved this trimmer--while it worked. It decided to die 6 months after I purchased it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 26, 2020
Hi there,
Thank you for sharing your experience. We're sorry to hear your trimmer stopped working, especially after only 6 months of usage. We would like to see if there is anything we can do to help. Could you check if you trimmer is dirty, this might block the shaving heads. Also, your trimmer might need oiling.
If this didn't solve the issue, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience. We're sorry to hear your trimmer stopped working, especially after only 6 months of usage. We would like to see if there is anything we can do to help. Could you check if you trimmer is dirty, this might block the shaving heads. Also, your trimmer might need oiling.
If this didn't solve the issue, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com