Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
447 out of
492)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
5
The product is great!
on August 14, 2021
Posted by: Emmanuel500
Gender:Male
This product give me an excellent job trimming my beard the construction of this product helps with stability and control. Excellent!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Needs longer guards for hair
on August 13, 2021
Posted by: Rentay
Gender:Female
The main reason I purchased this trimmer was to do my husband and sons haircuts. The guards for trimming hair on this model aren’t long enough! I need a 1” to cut their hair on top. This model’s longest guard is barely over a 1/2”. Waaaaaayy to short!!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 17, 2021
Hi there. Thanks for sharing your feedback with us. We're sorry to hear that this device doesn't come with an attachment with the desired length for your husband and son. Your experience is important to us and we'll make sure to pass your feedback on to the relevant department. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Exceptional cutting power at a great price point!
on August 11, 2021
Posted by: Stevesmooth86
Gender:Male
No other brands compare to the clean cutting with literally one pass over my thick over grown beard it left it perfectly even I was impressed. I've purchased the multigroomer 3000,5000, and now the 7000 and they are all great only difference is each one having better and better features. I've tried many different brands very expensive to cheap and I've definitely found the best one on the market hands down. it does everything head to toe and it performs better than most trimmers/edgers used at barbershops I've been to doesn't pull the hair no matter how thick and doesn't get hot and the price is cheaper than I would ever dream for it's quality! Good job Phillips for offering high end results and features that doesn't have to be financed to afford lol I usually don't leave reviews and this doesn't benefit me at all but I was that impressed so do yourself a favor and buy one you can always return it but guarantee you will be as impressed as I am! I would recommend the multigroomer 7000 or 5000
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Great product with limitations.
on August 8, 2021
Posted by: DoThirty Squad
Gender:Male
Good quality of construction, however, the nose trimmer is too big..
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , August 9, 2021
Hi,
Thanks for taking the time to write us a review. We're sorry to hear you haven't been able to use the nose trimmer properly. Have you taken a look at the user manual? It might contain some tips on how to use it, as it's designed to fit everyone.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for taking the time to write us a review. We're sorry to hear you haven't been able to use the nose trimmer properly. Have you taken a look at the user manual? It might contain some tips on how to use it, as it's designed to fit everyone.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t even work
on August 7, 2021
Posted by: Tampaled
I could even attach anything, anytime I put an attachment on it just popped right off. Don’t buy this piece of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Works like it says
on August 1, 2021
Posted by: Chucksuey 64
Gender:Male
I've used these products since I was 16 so that says it all.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Needs better attachments description and use.
on July 23, 2021
Posted by: Curleez
Gender:Male
I like using the trimmer but wish there was more detailed instructions on each attachments use. Also need better labeling of said attachments.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 27, 2021
Hi, Michael
Thank you for leaving your comment. We understand that, having multiple attachments, it could get a bit confusing knowing which one is suitable for what. We have this user manual which makes a pretty detailed distinction between each of the attachments. Here is the link: https://philips.to/3x73Mv5 .
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for leaving your comment. We understand that, having multiple attachments, it could get a bit confusing knowing which one is suitable for what. We have this user manual which makes a pretty detailed distinction between each of the attachments. Here is the link: https://philips.to/3x73Mv5 .
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
Great Product!!
on July 18, 2021
Posted by: PopPop1008
Gender:Male
The trimmer came with a good variety of combs for any look that you may want or need.
I would recommend this to a friend!
Written by a customer while visiting philips.com