Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
447 out of
492)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
5
I’m super happy whit my product
on September 5, 2021
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] I like my Phillips product I’m happy the battery works very well and is easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is the best trimmer I've ever owned
on September 5, 2021
Posted by: BBQWarrior
Gender:Male
[This review was collected as part of a promotion.] The Philips Noreico Multigroom 7000 is by far the best trimmer I've ever owned. I was really impressed the first time I used it for a hair cut. I shave my head and my hair had grown out. With my other trimmers I would have to cut it down with attachments before shaving completely down, but the Philips Noreico Multigroom made quick work of it shaving down with no effort at all! You get my attachments for anything you would need for your hair, beard and eyebrows. I'm really happy with this trimmer and I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Features!
on September 4, 2021
Posted by: Chubby Bear
Gender:Male
[This review was collected as part of a promotion.] Had for almost three months works great no issues so far.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poorly designed.
on September 4, 2021
Posted by: James Hawthorn
Gender:Male
[This review was collected as part of a promotion.] This is a poorly designed product. The on/off switch is where I would normally grip it while so I inadvertently turn it off while in use. Additionally, changing attachments is cumbersome and it is only moderately effective as a razor. .
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 7, 2021
Hi there, and thanks for taking your time to leave your feedback. We regret to hear about your experience. Our aim is to keep your satisfaction at a constant high level. Your experience has been a bad one, and we take this very seriously. We're anxious to find out how we can improve your shaving routine. Please reach out to us on one of our social media channels on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Is not bad
on September 1, 2021
Posted by: OmarALpz
Gender:Male
[This review was collected as part of a promotion.] God Bless! & How you doing?
Wasn't the product I was expecting but for the moment can be used for the purpose.
Wasn't the product I was expecting but for the moment can be used for the purpose.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Overall the Shaver it self is the best of all.
on September 1, 2021
Posted by: fuzie54
Gender:Male
As I stated before the shaver is Excelant, the individual attachments are easy to use, perhaps an improvement would be to use better colors on them in order to distinguish their functions.
Overall it is a great shaver and the best I have ever used as a hair Trimmer.
Overall it is a great shaver and the best I have ever used as a hair Trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Product has all the features that you need
on August 29, 2021
Posted by: Sliq
Gender:Male
Have had Philips products in the past and have had good results with all
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Very Finicky
on August 29, 2021
Posted by: Phi27
Gender:Male
Cumbersome to have so many attachments.
Fewer attachments with flexibility via knobs or sliders is preferable.
Max range of 16mm is too less. An older product went upto 1 inch.
Discrete steps in length are limiting, 0.5mm increments are best.
Fewer attachments with flexibility via knobs or sliders is preferable.
Max range of 16mm is too less. An older product went upto 1 inch.
Discrete steps in length are limiting, 0.5mm increments are best.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, September 2, 2021
Hi there,
Thank you for writing us a feedback about your Norelco Multigroomer. How unfortunate to hear that you are not a fan of the product, and that you don't appreciate the attachments included in the package. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments, as they have their own objectives. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing us a feedback about your Norelco Multigroomer. How unfortunate to hear that you are not a fan of the product, and that you don't appreciate the attachments included in the package. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments, as they have their own objectives. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com