Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
447 out of
492)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
4
Consistent and Reliable
on December 1, 2021
Posted by: Dr.Student
Gender:Male
[This review was collected as part of a promotion.] Occasionally nicks/catches, often when I am going too fast. Somewhat challenging to clean and exchange blades. Overall though, it does exactly what I need, and it is a large upgrade from my previous trimmer. The guards hold their position and don't slide. Good battery. It was a great birthday gift!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent trimmer
on November 30, 2021
Posted by: GonzoP
Gender:Male
[This review was collected as part of a promotion.] Hands down the best trimmer I have purchased to date. You can tell this was engineered to be a nice product. Unlike the cheap off the shelve trimmers that go dull after a year. This trimmer operates smoothly and is sharp for a nice cut. Don’t even think it over just buy it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great battery and design
on November 30, 2021
Posted by: PauloUSA
Gender:Male
[This review was collected as part of a promotion.] The product is good, and I would buy it again. However, I miss a blade that cuts closer and that I didn't need to use razor blades after using the Norelco 7000.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Outstanding!
on November 30, 2021
Posted by: monkeyboy563
Gender:Male
[This review was collected as part of a promotion.] Easy to operate, makes my ugly mug look great! Love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Product does not function as advertised.
on November 30, 2021
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] This product jams and does not trim hair smoothly.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thanks for leaving a review. We're sorry to hear that you've had a negative experience with your Multigroom. Sometimes this can occur if the device isn't cleaned regularly. Could you kindly try cleaning it thoroughly to see if it helps?
Here's how:
1. Disconnect the device from the charger. 2. Remove all guards. 3. Remove any hairs that have accumulated in the hair chamber with the cleaning brush supplied. 4. Remove any hairs that have accumulated in the cutting elements and/or guards with the cleaning brush supplied. 5. Clean the cutting elements under a warm tap. 6. Clean the guards and let the parts dry.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Here's how:
1. Disconnect the device from the charger. 2. Remove all guards. 3. Remove any hairs that have accumulated in the hair chamber with the cleaning brush supplied. 4. Remove any hairs that have accumulated in the cutting elements and/or guards with the cleaning brush supplied. 5. Clean the cutting elements under a warm tap. 6. Clean the guards and let the parts dry.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Professional style groomer
on November 25, 2021
Posted by: New Groomer
[This review was collected as part of a promotion.] Easy to groom hair like a professional stylist would do it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent product
on November 25, 2021
Posted by: Levertical
Gender:Male
[This review was collected as part of a promotion.] I have had this for over 6 months and have had zero issues. I use it 2-3 times per week to keep my beard trimmed and to shave areas I’m too lazy to use a razor for. I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The best men’s grooming tool!
on November 24, 2021
Posted by: LePew 61
Gender:Male
This is the best deal I’ve found, good quality built and features that has all the features for my personal grooming and minimalist lifestyle. It will pay off in just (2) trips to barbershop and don’t get to spend time or money as I can take care of business in the confort of home or travel.
Thank You
Thank You
I would recommend this to a friend!
Written by a customer while visiting philips.com