Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
385
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
445 out of
490)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
3
Too many arrangements
on October 3, 2021
Posted by: Bob Bob1
Gender:Male
[This review was collected as part of a promotion.] The instruction printing is too small. The attachments are not identified or marked to match the instructions. There are too many attachments to choose for what purpose.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, October 7, 2021
Hi Bob,
Thank you for leaving this review. Your opinion is important for us.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. Your opinion is important for us.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
The total package
on October 9, 2021
Posted by: basic_model
Gender:Male
This kit has everything you could ever need for your grooming needs.
I cant really find a reason to not like the product. The run time is superb and enough to take care of the crazy hair leg day.
I cant really find a reason to not like the product. The run time is superb and enough to take care of the crazy hair leg day.
Overall I am happy with this machine. I read about some people not liking the power button position, let me assure you that if you place your thumb on the black piece of the trimmer, you can still use it...lol poking fun at the people who insist on maintaining their hand position as if they are turning it off and on while shaving. Grip that thing all around.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very good, easy to use
on December 16, 2021
Posted by: stephen-wa
Gender:Male
[This review was collected as part of a promotion.] This was easy to use once I figured out how to snap on and snap off the attachments. Even cleaning out the blade itself is easy, again, after figuring it out. There are plenty of snap-on attachments that give you great control over how short you want to trim your hair, ranging from "very close indeed" to "long enough." The battery keeps its charge for a long time, and the device itself is nicely balanced in your hand. It is way more precise than my previous trimmer, which took some getting used to, but thankfully my hair grew out quickly to cover that spot where I was trimming as assertively as I did with my previous trimmer.
While I would want to give this a "five" with no qualifications, one thing makes me want to lower my score a bit: the various clipper snap-ons are not well labeled. The height value is formed into the plastic of the snap-ons, and this makes it *very difficult* to read how short a particular snap-on will cut one's hair. There might not be much difference in 3mm or 5mm in some instances, but when trying to trim down one's beard, cutting it too short can take a bit of time to regrow. It might not be possible to mark them more clearly and keep the price low, but consider perhaps making the number bigger or even taller so that it is easier to see.
Also, the bag that comes with the kit to store the snap-ons is small; I found that I needed to keep the original packaging to make sure that my most commonly used snap ons are easy to find (there are a *lot* of pieces, are very similar in size and color, and difficult to distinguish between), and the original packaging is fiddly to use when taking the trimmer and snap-ons out or putting it away when done.
There are a lot of helpful instructions written in text so small on dull, tissue-thin paper that a magnifying glass AND a very bright spotlight are needed to read it. Perhaps there is a PDF version of the instructions available but I did not find this. The miniscule text made it extremely difficult to understand any of the instructions and the images, while marked with a legend, used a similar elfin font that made understanding what part was what, how to attach or remove the snap-ons, and even how to clean the blade frustrating to grasp. Once I figured out how to snap on and off the attachments by the familiar method of "try to see if you can just do it" and even the same with the blade itself, I understood what to do, but I was not very happy while trying to connect what the hieroglyphics provided with the trimmer meant when attempting to clean or connect the pieces.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Not a close shave
on December 29, 2021
Posted by: Goforespresso
Gender:Male
I was super excited to get this because it has a lot of attachments in the kit but the shave with the plain blade is not close enough. Also the plain blade catches pores on my neck when shaving. Great for timing your beard but nothing else.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 25, 2023
Hi there,
Thank you for sharing your feedback with us. We would like to inform you if you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can lead to uneven clipping. Trim your hair against the grain for the best results. When trimming your hair, keep in mind that your hair grows in different directions.
To get an even trim, try moving your trimmer in different directions (upwards, downwards, and across) so that it covers all of your hair.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Thank you for sharing your feedback with us. We would like to inform you if you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can lead to uneven clipping. Trim your hair against the grain for the best results. When trimming your hair, keep in mind that your hair grows in different directions.
To get an even trim, try moving your trimmer in different directions (upwards, downwards, and across) so that it covers all of your hair.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Written by a customer while visiting philips.com
Customer Rating
4
Seems very well made
on January 10, 2022
Posted by: Mickey Mantle
Gender:Male
[This review was collected as part of a promotion.] Product is solid. Blades are exquisitely sharp. Very quiet. Attachments are easy to install. Still figuring out how best to use the attachments. Bad experience with the contour groomer around the ears.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best trimmer I have owned
on March 6, 2022
Posted by: druumr4fn
Gender:Male
[This review was collected as part of a promotion.] I absolutely love this trimmer. It has an attachment for everything. I highly recommend this to anyone who wants to keep their facial hair well groomed
Written by a customer while visiting philips.com
Customer Rating
5
I love this product. It does a magnificent job.
on April 28, 2022
Posted by: Treebeard
Gender:Male
[This review was collected as part of a promotion.] This is a quality product that I enjoy using . It does a great job and functions most superbly .
Written by a customer while visiting philips.com
Customer Rating
5
Great Attachments
on May 10, 2022
Posted by: Fuzzy85
Gender:Male
[This review was collected as part of a promotion.] The multi groom 7000 is more powerful then any other trimmer I’ve used in the past 30 years. The many attachments make it the most versatile.
Written by a customer while visiting philips.com