Customer reviews from philips.com
Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Average customer rating
4.5
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
385
4 Stars
86
3 Stars
29
2 Stars
16
1 Star
19
91%of customers recommend this product.
(
445 out of
490)
Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Posted by: Papa294
Gender:Male
Verified Purchase:Yes
I have had this for about a month and only charged it once. It is very powerful and sharp with many attachments. I use it several times a week. I am glad I spent a little extra money for this model. I hope that it continues to work well and holds up. It seems well built.
Pros: powerful
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
High Quality, but could use
on December 15, 2019
Posted by: Michael NYC
Gender:Male
This Multigroomer is high quality and well made. The handle is solid and made of stainless steel and has a rubber grip. There are many accessories/attachments to cover face, head and body. There is an extra wide trimmer for the head which is great, however with all the attachments included, I wish there was an attachment for very short hair. (1mm or 2mm). The shortest you can go with the extra wide hair trimmer is using the 4mm attachment.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Motor apears solid - but hair guards way too short
on April 2, 2020
Posted by: svenellina
Gender:Male
the motor assembly and ergonomics appear solid - however, while 23 attachments seems sufficient, they all assume you want really really short hair. 16mm is the highest one, which for the top is much too short - i don't want a buzz cut yet! I'd even be willing to buy one aftermarket - but they haven't bothered to make one available. I've since read a bunch of reviews and this appears a recurring issue with customers.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
This product is amazing love it
on May 7, 2020
Posted by: Peacetopher
Gender:Male
The product has some weight on and the clips are so easy to use. During this covid 19 lock down this thing came in handy when i needed to cut my own hair. It lasted a good awhile so it helped the wife too to jump in for the back of my head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Most solid trimmer!
on November 21, 2020
Posted by: FCCATANIA
Gender:Male
I’ve had this trimmer for over 2 years. Trims with precision. Remains sharp. Battery life is beyond amazing. I think I’ve charged it 3 times in 2 years and use it almost everyday.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
The blade is of a low quality
on July 12, 2021
Posted by: R1000
Gender:Male
It’s an OK product but if you want to low skin clean-cut you’re not going to get it with this product because of the blades cheap
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your review. It's unfortunate to hear that the device has not lived up to your expectations. In order to ensure the best performance, we recommend using the multigroomer in multiple directions (upwards, downwards and across against the grain), and not applying too much pressure. It is also worth double checking whether the comb you're using is attached correctly and fully.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your review. It's unfortunate to hear that the device has not lived up to your expectations. In order to ensure the best performance, we recommend using the multigroomer in multiple directions (upwards, downwards and across against the grain), and not applying too much pressure. It is also worth double checking whether the comb you're using is attached correctly and fully.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
The best I have owned
on August 18, 2021
Posted by: Bid Angus
Gender:Male
Cuts so well and is quiet and easy to clean. I have owned several brands but it’s hands down the best!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Meh
on August 26, 2021
Posted by: Bellsru
Gender:Female
it doesn't give a clean close cut, fine if that's not your goal
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 27, 2021
Hi there, thank you for taking the time to leave a review. We are sorry to hear that the Multigroom didn't shave as you expected. This model in particular comes with 23 pieces for all your trimming needs, with the smallest beard guard set to 3mm as mentioned in the manual. For best results, we advise to make sure that the hair are trimmed against the grain and the guard is moved against the direction of hair growth. Make sure the surface of the guard always stays in contact with the skin. If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com