Customer Reviews for Philips Norelco - Multigroom 7000 Series All-in-One Trimmer, 23-Piece for Beard, Face, Nose, Ear, Body MG7970/49 - Black
Customer Rating
3
It's precision cutting but...
on May 1, 2022
Posted by: Tyed
Gender:Male
[This review was collected as part of a promotion.] The guards are great, they fit well. The blade is nice and really cuts a nice clean line. However with or without the guard it pulls, every now and then it grabs a hair it doesn't cut and hurts! I've never even had a cheaper razor do that. I'd expect more from this brand.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 3, 2022
Hi Tyed,
Thank you for writing your review, your feedback is highly appreciated. We're glad to hear that you are satisfied with the blade and the cutting ability of your multigroomer. We are sorry to hear, however, that you've been experiencing some pulling of hair, causing discomfort. Allow us to share some tips that may help here. 1. Make sure your skin is clean before using your Philips Groomer. 2. Always make sure your groomer is in full contact with your skin. 3. Apply gentle pressure and move the groomer slowly over your skin. 4. Pre-trim long or hard to shave hair. 5. Allow some adjustment time period and give your skin some time to recover in between grooming sessions.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] I have owned multiple grooming tools in the past and this is by far the best product ever. Cuts are clean and accurate. Changing heads and cleaning is easy. Has a very substantial feel in your hand. Charges quickly and maintains power throughout use.
[This review was collected as part of a promotion.] I have wasted money in the past on highly advertised products and none of the others even come close to this product!
[This review was collected as part of a promotion.] Works great,does everything I need and then some but need to offer a bigger organizer case for all the attachments and trimmer,if one is available please let me know
[This review was collected as part of a promotion.] I like my trimmer cause I can wash, do I perfect hair cut and awesome to my beard. Silence and precision