Customer reviews from brother-usa.com
Brother - Computerized Embroidery Machine
Average customer rating
4.4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
45
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Brother - Computerized Embroidery Machine
Customer Rating
5
Love my machine
on May 1, 2026
Posted by: BSmith
This machine is a workhorse, it is so easy to use and I love the ability to airdrop files to my machine from my computer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I'm Loving it
on March 18, 2026
Posted by: Elizabeth
from Montgomery, Alabama
I Love everything about the PE900. I'm still learning and understanding what all the machine does, however it's not hard to understand. The only problem I have is sizing my letters with the hoop. Otherwise I'm not a pro but it did exactly what I needed.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother is great
on June 8, 2025
Posted by: kelly
from Whitesburg, Georgia
so far I love my embroidery machine. Direction have been fairly easy for some new to embroidery machines
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not included
on June 6, 2025
Posted by: Wannabe
Probably a great machine, pay plenty for it but to have to purchase software in addition is frustrating
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bobbin needs constant adjusting
on May 15, 2025
Posted by: League
from south
Bobbin constantly needs adjusting, even after minimal embroidering
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on March 30, 2025
Posted by: Susan D
from Glendale, AZ
Very easy to set up and use. Manuals are easy to follow. Opens a brand new area of sewing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing
on March 19, 2025
Posted by: Anonymous
I am so happy to have this machine. Works perfectly and easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Horrible product
on January 30, 2025
Posted by: Gina gregg
from Pennsylvania
Got this machine for Christmas and it’s been it the shop to be fixed for a month now.
Response from brother-usa.comBy Brother Customer Service, February 3, 2025
Thanks for taking the time to review your experience with the Brother PE900. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com