Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC00A2US 14" Touchscreen Notebook - WUXGA - 60 Hz - Intel Core Ultra 7 155U - Intel - Black
Average customer rating
4.7
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
27
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC00A2US 14" Touchscreen Notebook - WUXGA - 60 Hz - Intel Core Ultra 7 155U - Intel - Black
Posted by: Helen Capozzelli
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to setup and use. This replaces a 12 yr. old computer so it took some time to get use to it. Fast and efficient. I recommend it 100%
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Yalishanda
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] A sturdy, easy-to-use laptop. Just the right size.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: C Elias
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really solid build quality and nice details. I like the extremely thin bezels and the popout at the top of the screen that hosts the camers while serving as a handle for opening the lid. Also really glad they added tactile nubs to the keyboard, which helps with touch typing. Perhaps a little pricy given the competition, but my hope is that this machine will run for a number of years without having to worry about it breaking down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Valery B
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop seems good overall, but the screen goes black at random times. Not sure if it's a temporary problem or something lasting with the hardware.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. With regards to your display being washed out, we highly recommend calibrating your display. Please utilize the following link to assist in calibrating your display:
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Quick load, razor sharp clarity and lightweight
on June 17, 2024
Posted by: Gary C Guffey
from Archdale, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been a minute since I owned a ThinkPad. I had used MacBook for a few years. I have been pleasantly surprised at the quick speed of loading and the clarity of the screen. I find the trackpad different but the learning curve is not a bother. The Carbon Gen 12 is very light. When I first picked it up, it was like it was going to float off into the air. Getting to know Microsoft and in particular Edge has been effortless.
Written by a customer while visiting lenovo.com
Posted by: MoshDuck
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X2 Carbon Gen 12 is an incredible machine! Using it is such a nice experience. Anything I've thrown at it hasn't even begun to slow it down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Inkyu
from jersey city, nj
Verified Purchase:Yes
Great laptop! Light, portable, and fast. The pad is easy to use as well. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alexia U
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] small, light, reliable and great computer for work.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com