Customer reviews from elementelectronics.com
Element Electronics - Element ERT21CSCS 20.5 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.7
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Element Electronics - Element ERT21CSCS 20.5 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Posted by: JimE
Verified Purchase:Yes
Great garage ready refrigerator. Needed an extra for garage, didn’t need ice maker. Great texture and color. Perfect for our need
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Hello Jim. It is delightful to hear that you are having an absolutely awesome experience with your Element Refrigerator. We love that your time with the appliance has been perfect for your needs.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this refrigerator to replace one that I had in my downstairs garage that had quit working after probably about 40 years. I had used this refrigerator which also had a top freezer mostly for beer and overflow from our kitchen refrigerator as needed. Everything seems to be okay so far.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2025
Thank you for giving feedback on your new Element Freezer/Refrigerator. We are glad that you are enjoying the appliance for the most part, however we would love to see if there is anything we can do to improve your experience from 4 stars to 5 stars. If you think we can assist in achieving this goal, please reach out to us at 888-842-3577 , email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com.
Written by a customer while visiting elementelectronics.com
Posted by: Arturo Gaona
Verified Purchase:Yes
The fridge after two and a half months is not working.at all.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 2, 2025
Hi Arturo. We are terribly sorry that your Element Freezer and Refrigerator is no longer functioning properly. We would like to offer the assistance of our award-winning Customer Service team with the issue. Please email us your concerns at customerservice@elementelectronics.com, call or text us at 888-842-3577, or chat with us at Elementtvsupport.com so we are able to see how we can help with these issues.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Plenty of space in the fridge and freezer and keeps the temperature stable.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 11, 2025
Thank you so much for the 5-star review! We love that you are finding your Element appliance to be a great fit for your Refrigerator needs.
Written by a customer while visiting elementelectronics.com
Posted by: Patrick S,
Verified Purchase:Yes
Fridge is working wonderfully and meets all my expectations.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 29, 2025
It is delightful to hear that you're having an amazing experience with your new Element Refrigerator. It is such a joy that your Element Refrigerator has perfectly matched the expectations that you had for it.
Written by a customer while visiting elementelectronics.com
Posted by: Andy oestreich
Verified Purchase:Yes
Compared to my old side by side this fridge has lots of space and easy to organize product.
Keeps food cold.
Nice and quiet.
If it will last as long as my old one it will be a great buy.
Keeps food cold.
Nice and quiet.
If it will last as long as my old one it will be a great buy.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 20, 2025
We love to hear that you are having a 5-star experience with your new Element Refrigerator and Freezer. We are confident that your time with the appliance will continue to be excellent.
Written by a customer while visiting elementelectronics.com
Posted by: Cloudypony
Verified Purchase:Yes
Love this spacious fridge, best price you can find on the market.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, November 13, 2025
We love to hear that you think your Freezer/Refrigerator is worthy of 5-stars!
Written by a customer while visiting elementelectronics.com