Customer Reviews for Eaton Tripp Lite Series 7-Port USB 3.x (5Gbps) Hub with 1.5A Charging - USB - External - 8 USB Port(s) - 7 USB 3.0 - Black
Customer Rating
5
Excellent Customer Service
on August 23, 2017
Posted by: Navy AT1
from Kansas City
I must say the first one of these that I got was defective. But Tripp-Lites customer service jumped through hoops to make it right and sent a replacement out almost immediately. The replacement has worked flawlessly. I use this every day on my main setup and could not be happier.
Was looking for a high quality USB 3.0 hub and boy did I find it in the Tripp-Lite U360-007 hub. I have two printers and a UPS plugged in the back and use the front ports for various devices like USB sticks. Performance has been rock solid, no issues whatsoever.
I bought two (2) of these, the first one went to my wife and I kept the second. She would have an issue every time she plugged in a device, unplugged and re-plugged in the device. For some reason the device would never appear on the screen. She would have to unplug and replug in the Hub to make it work. I gave her mine and she has had no issues. Now I have the defective device. I contacted support, they were very responsive, however, I can not find the receipt or remember where I purchased the hub.
When I purchased my iMac, I found that it was an inconvenience to have to turn it around to insert any type of USB product(I use flash drives rather frequently). I didn't have the luxury of being able to get behind my iMac easily. So, while perusing 'Other World Computing's' web site, I spotted this 7-Port USB Hub and knew at a glance that I had to have it. I've yet to use the dedicated powered port, for the other 7 ports meet and or exceed my needs for data control and charging. I would highly recommend this product to any computer owner. This '7-Port USB 3.0 SuperSpeed Hub with USB Charging' has been invaluable to me in the time that it has saved me and it's convenience. The Hub is backward compliant with USB 2.0, which is good for me for I don't have USB 3.0 capability. The transfer speeds are still fast enough for me. When I upgrade to a Mac product that has USB 3.0 ports I'll be able to bring this Hub right along without having to upgrade.
What a joy this hub is - charge my iPad 4 while plugging in all my 3.0 devices - better than advertised. Incredible speed transferring files to and from the mac mini and drives.
I am extremely pleased with my Tripp-Lite. It helps my gadgets stay connected without having to taking them out to connect another. It works flawlessly and I am very please with muy purchase.
Us this to expand the USB3 connectivity of my MacPro. While there are many USB3 hubs on the market to choose from, the Tripp•Lite was reasonably priced and had many good reviews. So far it has been living up to the reviews and I am completely happy with the purchase. I have only had it for about a month so I can't comment on the products longevity.