Customer Reviews for Scotch - Heavy Duty Packing Tape with Dispenser, 1.88" x 22.2 yds., 6/Pack - Clear
Customer Rating
2
Great Tape... Horrible Dispenser
on November 30, 2017
Posted by: Magpie
from San Diego, CA, United States
The tape is great. I am a teacher and use it a great deal to hang things in my classroom. The dispenser is the worst!!!!!! It gets stuck and or it clings to the roll and I have to find the edge of the tape to start it rolling. Bad Design.
Response from scotchbrand.comBy Scotch Brand, Social Care, December 1, 2017
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
The tape itself is great, but the dispenser is impossible to use. I have tried every possible way, and it either won't cut the tape, or the tape goes back and I have to find the start of it again. Really really bad design!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 28, 2017
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments for consideration. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
This tape sticks to paper but you can easily peel if off without disturbing the paper -- extreme lack of adhesion.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 25, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
My company has been using this tape exclusively for years - tens of thousands of packages shipped - and loved the small size, ease of use and quality of what this tape USED to be. Over the past few months, the tape changed - it now says "40 times stronger" and feels very different (thinner and slicker), which would be fine except that when the "new" tape is used on standard kraft shipping boxes it doesn't stay stuck!!! Really 3M? What the heck good is shipping tape that comes untaped on its own from shipping boxes??? Extremely disappointed in the changes to this product and that we are going to have to switch to another type of tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, August 1, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
I have to open, inspect, and re-tape many packages a day at work. I bought this dispenser and tape to make the job better, and it has reduced time on each piece and made me more effective at my job. I love this product!
The Tape is very thing now; not the way it was in prior years. It also sticks onto itself before you have a chance to actually tape something with - more like fly paper now. I have purchased so many times with no headaches. The Tape is not the same. It has become just a thin packaging tape now.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 17, 2016
Thank you for taking the time to share your review. We apologize for the experience you’ve had. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to make this right by offering a replacement of a different tape or a refund for you. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
The tape is great but the dispenser is a joke ! And then you provide a little white paper , with the bar code trying to explain how to load the tape. The example pictures are so small you need a mag. glass to read them !
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch® Brand , March 14, 2016
Thank you for taking the time to share your feedback. We have passed your comments on to our development team. Should you have further questions, please feel free to call 800-328-6276. Thanks!