Customer reviews from 3m.com
Scotch-Brite - Heavy Duty Sponge with Scrubber, 3 Sponges/Pack - Green/Yellow
Average customer rating
1.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
12
0%of customers recommend this product.
(
0 out of
13)
Customer Reviews for Scotch-Brite - Heavy Duty Sponge with Scrubber, 3 Sponges/Pack - Green/Yellow
Customer Rating
1
Sponge is no good
on September 8, 2025
Posted by: sg055
from Atlanta GA
I have used the heavy-duty sponge/scrubber for years but the last two times I’ve purchased the product I was very dissatisfied. I thought I probably got a bad batch the first time because the sponge actually started falling apart after the first use. Second time months later, same thing. I’m convinced the product has been “dumbed down” (for lack of a better word) to maintain a price point. I won’t be buying this product ever again.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, September 12, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Something has changed for worse
on February 28, 2025
Posted by: Joe2025
I have been using these for YEARS to do dishes and loved them. The last few packs I’ve bought have been horrible quality, within a few days the sponge side crumbles with bits falling off. I thought maybe I had a bad pack but any new ones I buy do the same thing. Now I’m on the hunt for a new product because I can’t keep buying these with this issue.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, March 3, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Faulty product
on June 30, 2024
Posted by: Scott 30
from Australia
I have bought this product for over 20 years but just recently this product doesn’t last anymore as they have changed the sponge which crumbles in one use. You can use a brand new sponge and rinse it underwater and then just squeeze it out and the sponge is already breaking up before you even use it. I will not be buying this product anymore 😡😡😡😡
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, July 1, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Poor quality
on December 27, 2023
Posted by: Rossern
I’ve been buying these for years and the quality is going down.
Response from 3m.comBy 3M Care Team, September 26, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
New batch poor quality and thicker than previous
on December 10, 2023
Posted by: Jooeemoy
from quebec, canada
Seems that 3M wanted to save money so they reduce the quality, reduce the thickness and sell at the same price. Have been bought these for 10 years and see a huge difference with the new batch that doesn't last couple of days compare to the previous version. Hundred and hundred of negative comments on the website and still no change, that's horrible, please correct that asap
Response from 3m.comBy 3M Care Team, December 13, 2023
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Used to be a great product.
on August 1, 2022
Posted by: glitter_and_shine
from Oregon
Used to love this product. It was one of the very few "name brand" items that I would buy instead of the cheaper generic versions. The generic ones were "yucky" very quickly, and your product kept the quality much longer. Now it has changed, and is not better quality than the generic versions. I am so disappointed. Like many others, at first I though it was just a "bad batch". Convinced now that you changed the way they are made. Too bad!
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, August 2, 2022
We are so sorry to hear you had trouble with the Scotch-Brite(TM) Heavy Duty Scrub Sponges, and we thank you for taking the time to rate & review this Scotch-Brite(TM) Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4:30pm CST so we can assist you further. When calling, please reference Case #34427080. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
Great disappointment
on June 8, 2020
Posted by: Maria22
from Falls Church, VA
For years I have been buying this product. Now the scrubbing is made of 100% recycled materials. It doesn't work like the previous one. It begins to disintegrate rather quickly. I want to buy the previous version and I don't know where to find it.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
New sponge
on April 21, 2020
Posted by: Bruce M
from Washington, DC
I have been buying this sponge for decades. The sponge with the new "wave" shape is inconvenient to use. It is horrible. This may have nothing to do with it but I am left handed and find it uncomfortable to hold and use. Please offer the rectangular shape and go to the original sponge from the past.And package/wrapped individually in a 12-24 sponge package or something close. I do not prefer that they dry out while waiting for weeks to be used.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com