Customer Reviews for Scotch-Brite - Heavy Duty Sponge with Scrubber, 3 Sponges/Pack - Green/Yellow
Customer Rating
1
Poor Quality, Microplastics: Avoid Buying
on December 14, 2024
Posted by: PoppyUp
Aside from needlessly changing the shape, the quality has suddenly deteriorated unacceptably. All the versions start falling apart within 10 days. I assume the idea is to 'drive' the consumer to buying more often. What it does though is drive me to checking out other alternatives as I consider the harm to the environment of the microplastics going down the sink. Cellulose seems to be the answer as sea sponges should be left to do what they do peacefully. And sea sponges don't biodegrade all that quickly. Just because 3M is using recycled plastics doesn't make the sponges 'sustainable.'
Response from scotch-brite.comBy 3M, December 16, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
The thickness of the sponges have become thinner and in affect less productive in use and also, they no longer last as long as they did before the sponge was made thinner.
Response from scotch-brite.comBy 3M, December 2, 2024
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
I buy these sponges all the time but now that they make then thinner and texture is not as good I will be changing to a different brand.
Response from scotch-brite.comBy 3M, November 11, 2024
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
What did you do to our favorite sponges? We always buy a large pack at the club store. This new design is a complete waste now. They don't retain as much water and fall apart so easily.
Response from scotch-brite.comBy 3M, October 23, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Ive been using these forever (im 76) and have always found them to be good quality and lasting. In the last year, and several diff purchases, the quality has gotten SO bad i will be looking for another product. The sponges are drek and start shredding and falling apart after just a few uses of normal dish washing. Very disappointing that yet another tried & true product has turned into crap.
Response from scotch-brite.comBy 3M, September 16, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
I purchased a few packs a few week ago , they are totally disappointed. Just one day use sponge has warned out gone pieces , that’s not okay
Response from scotch-brite.comBy 3M, August 23, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
I don't know what or why the scrub side changed (yellow/green scrub sponge) but it's HORRIBLE & CHEAP now!!! Seems to gave changed when you changed to the wavy one. Don't "fix" or change what's not broke!!!! They used to last but now it's like a week before the scrub side starts shredding/falling apart. Not cool to make a cheaper product so people have to buy more often to line corporate pockets! I'm sure my review (or others that have posted similar) will make a difference, but it should when you ask what people think!
Response from scotch-brite.comBy 3M, April 19, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Once upon a time they stood by quality! Now they think there customers are stupid! As if we don't notice the songs falling apart after two washes! Goodbye
Response from scotch-brite.comBy 3M, March 25, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!