Customer Reviews for Scotch-Brite - Heavy Duty Sponge with Scrubber, 3 Sponges/Pack - Green/Yellow
Customer Rating
2
Dissatisfied customer
on January 17, 2017
Posted by: Georgie
from Amanzimtoti, KwaZulu-Natal, South Africa
Gender:Female
I have been using the scotch Brite Heavy Duty Kitchen Scourers for as long as I can remember. The last couple of packs that I have purchased have been a problem. The scourers have been detaching from the sponges after three or four uses for no reason. I am very disappointed especially as they have become so costly. This is the barcode for the latest pack which I purchased 6001340489580.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, January 17, 2017
We appreciate the feedback and we'll certainly pass it along for review. Our team is available to gather more details and assist by calling 1.800.846.8887 M-F 8am-4:30pm CT. Thanks for leaving your review, and we look forward to your call.
3M has somehow changed the Scotch-Brite heavy duty scrub sponges. The sponges in my most recent purchase (of a 9-pack) disintegrated at a rapid rate. Have been using this product for years, but will be looking for a replacement. When companies begin making their products more profitable, their customer base will eventually dwindle. Thanks for listening.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, December 27, 2016
We're sorry to hear of your experience as that is not something we would expect as no changes have been made. For quality concerns we'd ask customers please reach out to our team at 1.800.846.8887 M-F 8am-4:30pm CT so our team can gather info and assist. Thanks for leaving your review, and please connect with us for assistance.
[This review was collected as part of a promotion.] I received this item free to try from 3M. I used it for a month to scrub the stuck on food from my ots and pans. The pots and pans were left clean without scratches.
Just bought new heavy duty scotch brite sponges but it is wet and smell like chemicals...why is that? There is no information on the package regarding any change to the product. It was always dry in the past. Ready to return it to the store unless I receive more information regarding this matter soon.
[This review was collected as part of a promotion.] I have bought this item since I arrived to USA since it is a recognized brand around the world. The sponge cleans well. However, after it has been used a couple of times, it starts to smell like rotten something and it appears some black spots around the yellow thing. It looks like zero hygiene. I clean it in the dishwasher and with clorox several times per week. Nevertheless, it starts to smell again. After using it, the hands smell awful. I have to wash them many times to take out the odor.
I have talked to several people who use it and it happens the same to them. For this reason, they are using other brands.
It is a shame that such a wonderful brand has in the market this bad products.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, November 4, 2016
Thank you for taking the time to leave your review. We would not expect the performance you have described and we'd like the opportunity to assist. Please connect with our team by calling 1.800.846.8887 M-F 8am-4:30pm CT. We can gather some details and let you know how we can help. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I received this 3M Scotch-Brite Heavy Duty Scrub Sponge free from 3M to test out and was really happy with how the scrubby part held up. It lasted so long that I was able to use it for a decent while for other household cleaning after having used it for a while for dishes. The sponge also stayed smelling normal for quite a while as well, which is super important in my book. My only "somewhat negative" for this Heavy Duty Scrub sponge is that you should probably stick to using it for heavy duty type stuff, as it is super scrubby. I tried using the regular side to wash some plastic dishes and there was quite a bit of scratching that occurred. This could be because I'm somewhat clumsy, but I thought it worth mentioning. Overall, this sponge lasted a long time and was really good at scrubbing tough stains/messes with minimal added effort.
I always buy these sponges but this last batch looks dirty as soon as I used it and it looks like the green is coming through the yellow. I only used it to wash dishes, nothing that would cause this. Very strange and disappointed.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Social Engagement , Scotch-Brite™ Brand, October 3, 2016
Thanks for taking the time to review our Scotch-Brite® Heavy Duty Scrub Sponge. We apologize for the frustration here. We have passed your comments on to our development team, but in the meantime we'd like to offer a refund or replacement for you. If you're interested, please reply to the email we've sent you directly. Thank you!