The printer doesn’t accept the toner as an original one. I wanted to return it, but I need to print a label… with a printer that doesn’t work without a toner…
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, March 9, 2023
Hi Ruth,
I'm very sorry the printer isn't accepting the toner as original. Check that the toner is HP at www.hp.com/anticounterfeit/. If you have additional questions, you can also reach out to us. Turning off the printer is another remediation step. When you turn the printer back on, all lights should be on. Try inserting the cartridge into the printer again.
This laser jet toner provides me with a high quality color for the many documents I create on a regular weekly basis, as well as allowing me greater use.