Customer Reviews for Panasonic - Cordless Office Phone Extension Accessory- KX-TGWA41 - Black
Customer Rating
1
HORRIBLE HANDSET
on June 18, 2025
Posted by: TNT
THEY BREAK. HAVE RECEIVED 4 AND ALL HAVE BROKEN WITHIN 2 YEARS. THE MOST RECENT IS LESS THAN A YEAR OLD
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, June 20, 2025
Hi there! We’re truly sorry to hear about your experience with our handset and understand how frustrating this must be. Your feedback is important to us as we strive to improve the durability and quality of our products. We appreciate you giving our product a try and will keep working hard to make things better for all our customers.
Written by a customer while visiting Panasonic
Customer Rating
1
Do not buy
on July 15, 2025
Posted by: Office Manager
We've used panasonic phones in our office before and never had an issue. This model is the worst. Readability is very low. A lot of the features are clumsy and result in dropped calls. Not very good for a professional setting.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 16, 2025
Hi there! We’re sorry to hear this model didn’t meet your expectations, especially given your positive past experience with our phones. Your feedback on readability and call performance is important, thank you for taking the time to share your experience. It helps us do better.
Written by a customer while visiting Panasonic
Customer Rating
1
Not great for reliability
on September 8, 2025
Posted by: Gage
from California
Gender:Male
As other reviews have stated, these break frequently. We have three. One had the speaker/ringer speaker stop working. Another had the phone speaker go out. We had spares laying around we made work and installed. The phone clips break a LOT as well. Had to buy a replacement clip for each one. Those replacements broke as well. They are just super brittle. We've had to super glue them to the phone and then super glue the clip portion as well. Still keep snapping in different locations.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, September 9, 2025
Hello there! We really appreciate you sharing your experience. It’s disappointing to hear the handsets didn’t hold up, especially across multiple units. Your feedback on the clips and audio issues is noted and genuinely helpful as we work on improving durability in future models. Thanks again for taking the time to let us know!