I bought these earbuds a month ago and the right earbud makes a whistling noise when listening to music. I sent them back for a refund. Don't waste your money on these, also poor sound quality and they don't stay in your ears.
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Boo24, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the audio quality of your earbuds is to you every day. We have some great resources available online to help our customers troubleshoot any experience with their Samsung products that may be out of the ordinary. We have provided a link to the Samsung Support Team if you have any questions or would like to explore earbud options that may better align to your preferences. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very good, just short of great.
on August 26, 2024
Posted by: StopTheMcBeal
[This review was collected as part of a promotion.] I like the sound quality and the fit, but these earbuds simply do not stay in place. Every quality these contain would make them a Tier 1 contender if they simply stayed in my ears while I walk.
I like using them to do voice prompts with Galaxy AI, play games on my phone, etc... they're just not great for physical activity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied
on August 26, 2024
Posted by: TotalPackage
[This review was collected as part of a promotion.] Very satisfied with my galaxy bud3. Comfortable Last all day Stylish
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fit for activities
on August 26, 2024
Posted by: axelboxer
[This review was collected as part of a promotion.] Great fit for working out , great sound on calls and greatest sound to listen to music !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I can't get them To stay in my ears
on August 26, 2024
Posted by: Bama48
[This review was collected as part of a promotion.] This is not a good product. Abdul, it would be a whole lot better than this.
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Hi Bama48, thank you for your feedback on your Samsung Galaxy Buds3. We understand how vital the fit of your earbuds is to you every day during your usage. We have shared a link to an article to help you with the placement of these redesigned earbuds. We also recommend performing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. If you are continuing to have this experience with your earbuds, please reach out to the Samsung Support Team, linked below. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Sound is great
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Not quite sure about the galaxy ai. I got these because I wanted the translating capabilities, but haven't had much of a chance to practice with them. I mowed the lawn the other day and active noise canceling isn't that great, but not what I got em for. Comfortable secure fit, even though I worry a little. I'm used to the silicon tips. Overall I need more time, but received 'last chance to review'
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the way they look and feel.
on August 26, 2024
Posted by: BigWalt
[This review was collected as part of a promotion.] I love the way they look and feel. So far I haven't used or mentioned anything about the AI yet. Lol, cool 😎 👌 thanks guys.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on August 26, 2024
Posted by: Mtsamsung
[This review was collected as part of a promotion.] I love these! They are a great fit! Great features and love the AI