Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
1
Samsung losing quality
on August 19, 2024
Posted by: Unhappy customer
from Denver co
Expertise:Intermediate
Got the standard, uncomfortable.. no ear tips for them.. sound is bad. Falls out of ear. I wish i could return them
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you every day for enjoyment and continued usage. We have provided a link to an article to help you with the optimal placement of the earbuds in your ears. We have also shared a link to the Samsung Support Team if you are curious about the options available to you in this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has phenomenal features.
on August 20, 2024
Posted by: Oblee69
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3, powered by Galaxy AI, offer an impressive audio experience that stands out in the crowded market of wireless earbuds. The integration of Galaxy AI enhances the listening experience with intelligent sound optimization, adapting to your environment and providing crystal-clear audio whether you're in a noisy café or a quiet room.
The sound quality is exceptional, with deep bass and clear treble that make every genre of music sound fantastic. The noise-canceling feature, bolstered by Galaxy AI, effectively filters out ambient noise while maintaining comfortable wearability. The earbuds are also equipped with a long-lasting battery that provides hours of playback, making them ideal for long commutes or travel.
The design is sleek and ergonomic, ensuring a secure fit that remains comfortable even during extended use. The touch controls are responsive and intuitive, allowing for easy management of music and calls without needing to reach for your device.
Overall, the Samsung Galaxy Buds 3, with their Galaxy AI enhancements, offer a top-notch audio experience with smart features that adapt to your needs. They are a great choice for anyone seeking high-quality sound and advanced technology in their wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Me no likey
on August 22, 2024
Posted by: Stskotty
from Port Orange, FL
Expertise:Intermediate
First off I am almost all in with the Samsung universe so it bums me out I traded my Buds2 pro for these. I wanted to like these so badly. I gave them the benefit of the doubt as I also have Sony, Technics and Bose earbuds (when I got the Buds 2 they were right up there with them but had lived a good life didn't sound as good) I accounted for not having had stick buds before. I wasn't sure how they were supposed to feel in the ear but I can't imagine this is it which causes major sound issues which for me have been non existent bass in anything. Me no likey. I wanted to. I wish I could give a good review but can't do it. I use and know the galaxy wear app I've read and seen all the information these just do not fit my ear and they just won't without an attachment and I'm not sure how significant that would be in helping .
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello Stskotty, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the ideal fitof your earbuds is every day for your enjoyment and continued usage. We have provided links to an article to help you with the placement, and to the Samsung Support Team. These experts can work with you one on one through chat to resolve this experience and help you have buds you love. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth it
on August 20, 2024
Posted by: Justadude
from Anchorage ak
Expertise:Intermediate
Fit just like airpods, better sound quality. Idk why the bad reviews....I really like these, traded in my airpods for these after a back to back test
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sad
on August 21, 2024
Posted by: KssK
Expertise:Intermediate
I really wanted to like these but they did not fit in my ears. Packaging said there were tips but Bud3 do not have tips so one size must fit all. The controls were not nearly as easy as the other buds. The only thing good about this product was returning them.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hi there Kssk, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds is to you every day. We do our best to provide as much information online as possible to help our customers choose the best devices and accessories to align to their preferences. We have provided a link to an article to help you with the ideal placement of the earbuds, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss your experience further and review options for a resolution. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Big Improvement from the Buds pro 2
on August 23, 2024
Posted by: Gaxalyplusultra
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 represent a significant upgrade from their predecessors, the Buds Pro 2. With a focus on enhanced audio quality, improved noise cancellation, and innovative Galaxy AI features, these earbuds offer a premium listening experience for music enthusiasts and gamers alike.
I enjoy using the active noise cancellation (ANC) .Its been refined to provide a more immersive listening experience, even in noisy environments. The earbuds effectively block out unwanted background noise, allowing you to fully immerse yourself in your music or games.
"While the Galaxy Buds Pro 3 offer a significant improvement over their predecessors, there is still room for refinement. One notable issue is the occasional high-pitched feedback that occurs when the earbuds are removed from or inserted into the ears. A software update that improves the sensitivity of these sensors could help mitigate this problem and provide a more seamless listening experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Why downgrade the ANC?
on August 25, 2024
Posted by: Catman
I love the look of them even sometimes the feel of them. For me, the biggest disappointment comes in the exteme downgrade to ANC. I workout in a noisy environment. The pro2s did a great job of blocking out almost all background noise while the buds3 are just far inferior.
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Catman, thank you for your feedback on your Samsung Galaxy Buds3. We understand the desire for a great ANC feature and a fully immersive and uninterrupted listening experience. We would be thrilled to help you with this matter directly, and have provided a link to an article to help you with this setting. We have also shared a link to the full device manual to help you with all the different audio setting options to best align to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great new features
on August 25, 2024
Posted by: Jermsm1
from Cincinnati Ohio
Expertise:Expert
Had for a month or so, great features, new design, look great. All around great but with the design on the buds 3, they do wiggle in my ear a bit. The 3 pro have ear tops so they likely will not.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US