Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: Michael O
Verified Purchase:Yes
Ok I'll admit I orderd these by accident but gave them to my sibling and he loves them lol.
Written by a customer while visiting Samsung US
Posted by: ADyer
Verified Purchase:Yes
Love it, great quality sound and feel, premium material.
Written by a customer while visiting Samsung US
Posted by: Chey
Verified Purchase:Yes
They will not stay in my ear at all..sound is good though!
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 14, 2024
Hey Chey, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so pleased to hear you are enjoying the audio quality of your new earbuds, and we would love to help you with the fit and give you the superior experience possible. We have shared a link to an article to help you with the optimal placement of your earbuds for a secure fit. We would also suggest doing a fit test of your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this frustration, or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Nochturna1
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
I bought to replace my Buds Live because of their bad call sound quality. The call sound quality on the Buds 3 is better, but music wise these don't sound as good as the Buds Live. They also won't stay in my ears! I really wanted to crown them the open ear king, but not this time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Nochturna1, we appreciate your feedback on your Samsung Galaxy Buds3. We are pleased to hear you are enjoying the audio quality during your calls, and we would love to help you with your audio quality during your favorite music, and fit. We have provided a link to an article to help you with the ideal placement of the earbuds for the secure fit you are seeking. We also recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also shared a link to the full device manual to help you adjust the equalizer setting to best align to your listening preferences. Lastly, we have provided a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: AnonGalaxy
from Los Angeles, CA
Verified Purchase:Yes
Really hated the plastic tip of in-ear buds and was thrilled to learn the buds3 had the fruit buds design. Switched from fruit buds and the sound is so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Monique
Verified Purchase:Yes
These headphones are the best they are comfortable and this is the clearest anyone has heard me on headphones.
Written by a customer while visiting Samsung US
Posted by: Tiffany S
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the samsung buds 3. The most attractive feature that convinced me to upgrade was the change in design. The stem look and the non-pro buds 3 not having rubber ear tips was attractive to me. I figured this would mean a better ear fit for me, as rubber ear tips have never been comfortable. The answer is... it almost met my expectations. The fit in ear is perfect... unless you have long hair (like I do) that gets in the way or you sweat alot. Either of those things exist and you might find yourself trying to catch ear buds at the gym or even outside while taking a walk. I definitely think they're better than previous buds because all but the buds live would fall out of my ear constantly in any situation, even sedentary ones. The buds 3 stay in ear relatively well & sound great despite not having all of the audio capabilities as the pro version. Would recommend for sure.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber
Verified Purchase:Yes
They are too big. They don't fit in my ear comfortably and always fall out
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Amber, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have a new device that is not operating as expected. We have provided a link to an article to help you troubleshoot the fit at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your earbuds, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US