Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
5 out of 5
5
Huge improvement as far as earfit!
on July 31, 2024
Posted by: AElj
Verified Purchase:Yes
I love the open design! It fits my ears much better and does not fall out.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound, not too good craftsmanship
on July 31, 2024
Posted by: KrlReviewing
[This review was collected as part of a promotion.] Just got a brand new Galaxy buds 3, the sound is just amazing, unfortunately they feel cheap, plastic used to make case and buds is pretty bad.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 9, 2024
Hey there KrlReviewing, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are pleased with the audio quality and listening experience you are having with your device. If you are concerned about the durability of your earbuds, we have available Customer Care+ to provide peace of mind for your usage. We have also provided a link to the Samsung Support Team if you have questions or would like to explore options that may be available to you. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sadly a bad experience!!
on July 31, 2024
Posted by: Julian
from OR
Expertise:Expert
It is pretty sad what Samsung has become, I waited three weeks to receive the headset and they were late, once I got them to be super honest they felt cheap compared to other brands for the price, and the sound was not outstanding at all as they promised, you have to play with the settings to make them sound better, the pathetic part was that once I had to charge them one of them didn't hold charge, so I got a hold of Samsung support to get a replacement where they denied me a replacement and on top of that I had to pay full price to reorder instead of what I originally spent. The agent ended up dropping the call so I'm done with Samsung
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Julian, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features and audio profiles are to our customers, and we are pleased you have found the setting that best aligns to your listening preferences. We would love to help you with the battery of your earbuds, and we have provided a link to an article to help you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
worse earbuds I've owned
on August 1, 2024
Posted by: Antoine
from Virginia
Expertise:Expert
Verified Purchase:Yes
They sound good but they don't stay in ear. Overall they're the worse earbuds I've owned!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Antoine, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the secure and comfortable fit of your earbuds is to you, and we would love to help you in this matter. We have provided a link to an article to help you with the optimal placement of your earbuds. We would also recommend doing a fit test with your earbuds in place and connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sound and quality.
on August 1, 2024
Posted by: Mike P
from SC
Expertise:Intermediate
Verified Purchase:Yes
Surprised at really good the sound quality is. Better than expected.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with the earbuds
on August 1, 2024
Posted by: Matthew
from Houston,TX
Expertise:Expert
Verified Purchase:Yes
Great earbuds and has better active cancelation than i would think with them not having the silicon tips
Features
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3
on August 1, 2024
Posted by: Clib
from New York
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is amazing. But the fitment isn't what I expected. I prefer the buds live fitment. The buds 3 feels like they're going to fall out my ears. And they also don't fit as snug as the live. Good headphones none the less
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Defective headphones
on August 1, 2024
Posted by: Justin
Verified Purchase:Yes
They do not fit properly in my ears, also the right side dies faster then the left side. As well as inconsistent charging
Response from Samsung USBy Social Commerce, August 9, 2024
Hey there Justin, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We would love nothing more than to help you with the fit and battery of your earbuds. We have provided a link to an article to help our customers with this new design and placing them comfortably in your ears. We have also shared a link to an article to help you with the battery of your earbuds. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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