Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
5
Buds 3.. finally no rubber tips!
on July 29, 2024
Posted by: Hippiestick
[This review was collected as part of a promotion.] These are BY FAR the best ear buds I've ever used. I have the beans and buds pro 2 and these are without a doubt the most comfortable. The rubber ear pieces that most ear buds have don't play nice with my ears. Everything I've tried ALWAYS fall out and it's extremely aggravating. These stay comfortably in my ears and stay in. The sound is amazing on top of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Do not fit in my ear
on July 29, 2024
Posted by: Chelley
Expertise:Expert
The sound is great but 3 stars because the fit is terrible. These Buds literally do not stay in my ears and I'm constantly having to adjust them. Never had a problem with any other buds in the past. Highly disappointed. I'm not even going to bother returning them, I'll just order the Bud 3 Pro and call it a day.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Chelley, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your earbuds is to you every day. We have provided a link to an article to help you with the placement of your earbuds in your ears. We have also provided a link to the Samsung Support Team if you are interested in exploring additional earbud options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Danbury, Ct
Expertise:Intermediate
Verified Purchase:Yes
will be returning my galaxy buds 3, I went from the galaxy buds live and to these thinking it would be an upgrade but i was dissapointed to find out the sound quality is not as good and they fit weird in the ear. will be going back to my old buds live.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Andy Cruz, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the audio quality and fit of your earbuds are to you continued usage and enjoyment. We have shared links to a few articles we find helpful to our customers to troubleshoot the fit and audio quality at your convenience. We have also shared a link to the Samsung Support Team if these experiences continue and you'd like additional assistance maximizing your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Quality and Design
on July 30, 2024
Posted by: Mobilexpert
[This review was collected as part of a promotion.] I needed something practical and comfortable to wear at work. These buds 3 are light and hold well in the ears. The incorporated AI features are awesome to try out with my international co-workers. I have my buds 3 protected with a locking Samsung Case.
Value
5
Written by a customer while visiting Samsung US
Posted by: Haisong Cai
from California
Expertise:Intermediate
Verified Purchase:Yes
Very quick switching between multiple Samsung devices. Longer batter life. Slippery and not well fix in ear.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hey there Haisong Cai, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are pleased with the connectivity and battery of your earbuds, and we would love to help you with the fit for an even better listening experience. We have shared a link to an article to help you with the placement of your earbuds for a secure fit. We have also shared a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anthony
Verified Purchase:Yes
If you like the AirPods 3, then you will love these Galaxy Buds 3. They offer Active anoise cancellation and other features that you will love.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect....
on July 30, 2024
Posted by: Shinoni
[This review was collected as part of a promotion.] It's great 👍...I like the design.,............................
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They feel great
on July 30, 2024
Posted by: CareyP
[This review was collected as part of a promotion.] I have been and android user since the G1 but I have always used airpods for my headphone because I like the feel of them. The new style of the galaxy buds 3 feel great. The new design is great.
Value
5
Written by a customer while visiting Samsung US