Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
5
Amazing buds
on July 26, 2024
Posted by: Lorna4lyfe
[This review was collected as part of a promotion.] I had the previous galaxy buds 2 and I prefer the buds 3 so much more now. They no longer hurt my ears and are so much more comfortable. I haven't figured out how to work galaxy ai yet unless it's the cool feature of telling it to pause music. Then it's pretty fun to use!
Value
5
Written by a customer while visiting Samsung US
Posted by: I kha
from Chicago
Expertise:Expert
Verified Purchase:Yes
Not comfortable in my ear. They look good but not comfortable
No, I would not recommend this to a friend.
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there I kha, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you and the comfort allowing you to use your earbuds for an extended period of time. We have provided a link to an article to help you with the fit of your earbuds for comfort. We have also shared a link to the Samsung Support Team if you continue to experience this discomfort during wear. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Posted by: Nick
from Redmond, wa
Expertise:Intermediate
Verified Purchase:Yes
The product did not meet my expectations. It feels ordinary and does not provide the premium experience that I had with the Buds 2 Pro.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hey Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3. We understand our customers have a range of wants and needs from their chosen device, and our goal is to provide a range of devices and accessories to provide a superior experience to all of our customers. We have provided a link to the Samsung Support Team to offer assistance with the features that are not meeting your expectations. We have also provided a link to the full device manual to help you with the features and functionality of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Hippiestick
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Great sound and no rubber tips make for great earbuds for my ears. The stem definitely is better than the tapping that you had to do on previous buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BoughtAsPreorder
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound is good and the noise cancellation works a bit for a not-in-ear earbuds. However, the buds are very slippery and difficult to take out of the case. The buds are also large and put pressure on my ear and is very difficult to find a good position as well as sound. The touch control is very sensitive and since the buds are difficult to pick up, you have to grab them by the legs which will accidentally execute a pause or volume change. I got a pre-order discount but would not get this at regular price.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: KingStu
from Fort lauderdale
Expertise:Expert
Verified Purchase:Yes
Amazing! Got these to replace my 3rd gen airpods, and fit into the samsung ecosystem. I hate in-ear so only use the open ear and I find these a little more comfortable than the airpods, which were very comfortable to begin with, so big win there. The sound is great, definitely noticed the hi-fi difference in sound quality, I'm hearing some things in songs I've not heard before, which is pretty cool. I personally love the stem/blade design, makes it easy to find the volume adjust and tap button. The active noise canceling works, it's not amazing but it's great for when I'm reading a book, and just tried it on a flight, which again the ANC is not great but definitely noticeable which is amazing for how comfortable they are. Haven't fully tested the battery life. The case and the buds themselves feel really nice and well-made, pretty similar to the airpods i find. Overall really happy with these. Worth it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis
from CA
Expertise:Expert
Verified Purchase:Yes
Like the design but hard to use the volume feature with the sliding, would love to have the hold feature instead. Also the new design makes them feel more slippery than usual.
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Luis, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are pleased with the design overall. We understand that the sliding and pinch feature can take some adjustment if you are accustomed to the touch settings from previous versions. We have provided a link to the Samsung Support Team if you have questions, or would believe there might be an underlying factor causing frustration with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Deee
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They will not stay in my ear at all. It doesn't even stay in enough to use the buds control. The only reason it gets 2 stars instead of one is because it sounds good.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Deee, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand the brand new design of these earbuds can take some time to adjust to with regards to wearing and the controls. We have provided a link to an article to help you with the optimal placement and wear of your earbuds. We have also shared a link to the Samsung Support Team. They can offer additional assistance if this experience continues with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US