Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
3 out of 5
3
DO NOT BUY!
on August 7, 2025
Posted by: LHopkins
from SC
Expertise:Expert
I like the sound, but unfortunately, they fall out of yours ears constantly! If I had to recommend buying, I would say do not.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 7, 2025
Thanks for sharing your feedback on the Galaxy Buds3, LHopkins. We're glad to see that you enjoy the sound quality of the buds, but we understand that not getting the right fit can be frustrating. The new open-type design of the Galaxy Buds3 may take some time for users to adjust to, as they do not come with earbud tips like traditional canal-type earbuds. To get started, simply place the earbuds in your ears, checking the bottom for directional markings that indicate the left (L) and right (R) buds. Insert the right earbud into your right ear with the "R" facing you, and the left earbud into your left ear with the "L" facing you. Make sure to angle the earbuds slightly so that the microphone at the bottom points toward your mouth instead of straight down. You can adjust the fit by rotating the buds forward and backward until they feel comfortable. We hope that this information helps enhance your experience with your buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy buds3
on August 7, 2025
Posted by: Alfredo
Expertise:Expert
This earphone are trash 2 weeks after I purchase wouldn't charge
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 8, 2025
It's great to hear from you, Alfredo! Thank you for sharing your thoughts about the Galaxy Buds3. We appreciate your feedback regarding your charging experience. To ensure everything is functioning optimally, please make sure you’re using the included USB cable and a Samsung-approved wall adapter, as these are specifically designed for our devices. It’s also key to verify that the earbuds are seated correctly in the charging case. If they aren’t positioned properly, the charging contacts may not connect. Additionally, please inspect the charging contacts on both the earbuds and inside the case to ensure they’re clean and free of any debris. Check to see if you notice any damage to the case, earbuds, or charger that could affect performance as well. If you’ve gone through these steps and would like further assistance, we encourage you to reach out to Samsung Support. We’re here to help you get your Galaxy Buds3 working perfectly! Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Like these ear plugs!!
on August 10, 2025
Posted by: JaggerPR
[This review was collected as part of a promotion.] I like the ease of use and the seamless transition from tablet to phone and back.
AI wise these are definitely a plus.... the real time translate features worked great while meeting a Chinese speaking person!
I use them in the gym and they tend to fall off my ears... I would recommend using the pro version if you are a really active person. Other than that, they are a great buy!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing Sound and Comfy
on August 10, 2025
Posted by: Anonymous
from Waldorf, MD
Expertise:Expert
Verified Purchase:Yes
Great Headphones and Comfy! I am very pleased! These connect easily (:
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These earbuds are by far the best.
on August 14, 2025
Posted by: Tel578
[This review was collected as part of a promotion.] Galaxy AI is awesome. Samsung os taking the game to another level. Leaving everyoneelse behind!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not what I expected
on August 16, 2025
Posted by: Chang
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I should've read more carefully before purchasing that this model did not have ambient sound. It was a huge disappointment. Although it was compact, and fitted all, it was missing the main feature of why i bought it.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Chang! We understand that you might have been looking for the ambient sound feature, but we're excited for you to explore the amazing capabilities the Buds3 offers. With Active Noise Cancellation, you'll be able to block out distractions and immerse yourself in your music. Plus, the 360 Audio experience and Adaptive EQ ensure that every listening session is tailored to your preferences. Don’t forget about the Adaptive ANC, which adjusts based on your surroundings for optimal sound. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds Ever
on August 19, 2025
Posted by: KevinS24
[This review was collected as part of a promotion.] The sound quality, noise canceling, and amazingly long range Bluetooth capability of these buds are the best I've ever experienced! Definitely a quality product and it enhances my experience with my galaxy S24! I just recently learned how to use my buds to speak into the galaxy AI feature on my Samsung and have an informative interactive experience where ever I am.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't fit well in ear
on August 20, 2025
Posted by: Harley
[This review was collected as part of a promotion.] Can't wear them for long period of times and the settings I hear to much static thru themand I like galaxy ai
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 20, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Harley. We noticed that you have some concerns about the fit and the static noise you are experiencing. While we're glad to see that you enjoy the Galaxy AI features, we are here to assist you in resolving these concerns. If you're noticing static noises while using your Galaxy Buds3, we recommend trying a few troubleshooting steps. First, check for any software updates for your earbuds as well as your connected phone or tablet to ensure that you have the latest versions. Restarting and resetting your earbuds can also help clear any minor concerns. Please refer to the links attached for options to help troubleshoot the static noise and to help you get the best fit with your buds. Be mindful that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If the noise continues after troubleshooting, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (Static Noise)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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Written by a customer while visiting Samsung US
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