Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
3
Loud Screeching Static Noise
on August 22, 2024
Posted by: Nichole
from Atlanta,gs
Expertise:Intermediate
I received mine today and was really excited to use them. Howevere while on a call, in the middle of my conversation , there was a loud constant screeching static noise, I waited for a few seconds before switching to speakerphone. I may be returning them and waiting for another version of these. Has anyone experienced this?
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, August 23, 2024
Hi Nichole, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have your listening experience and phone calls interrupted and we would be more than happy to help. We have provided a linkto an article to help you with the audio quality of your earbuds, and to the Samsung Support Team. You can work with them through chat if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on September 2, 2024
Posted by: RNN2
Expertise:Intermediate
Don't stay in ears. No trade in option to upgrade to pros.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 5, 2024
Hi there RNN2, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day, and we would be more than happy to help you get the ideal fit you are seeking with your buds. We have provided a link to an article to help you with the ideal placement of the earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Gray M
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
It's one size fits all and it surely did not fit me. No matter what I did I couldnt get them to stay in my ears.
No, I would not recommend this to a friend.
Design
1
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Gray M, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations for usage. We have provided a link to an article to help you with the placement of your earbuds and recommend doing a fit test, if you haven't done so already. We have also provided a link to the Samsung Support Team if you would like to discuss your experience further and review any options available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on February 9, 2025
Posted by: Krishan
[This review was collected as part of a promotion.] I am very happy with the Samsung galaxy buds 3 very comfortable to wear in my ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable, light and great sound.
on February 9, 2025
Posted by: Sushi365
[This review was collected as part of a promotion.] I mainly use my Buds for work calls, just an amazing product that helps me on daily tasks, "productivity" is the name.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Did Not Know What I Was Missing
on February 25, 2025
Posted by: BPinEndwellNY
[This review was collected as part of a promotion.] Have resisted buying ear buds in the past. I have instead streamed music via Bluetooth to my truck and home stereo. Due to the fantastic promotion I decided to try the new Bud 3 ear buds and was amazed at how my music sounds through them! And instead of using the speakerphone on my S25 Ultra I have discovered the convenience of these ear buds. The ear buds and their rechargeable case are pure quality! I am so happy I decided to give them a try. I truly did not know what I was missing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They are comodes and they are great for work or ru
on February 25, 2025
Posted by: Bedolla
[This review was collected as part of a promotion.] They are the best buds they are comfoterbold and they have great sound system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds on the Market
on February 25, 2025
Posted by: LovemusicandSamsung
[This review was collected as part of a promotion.] Brings music and calls to a whole new level. Crystal clear sounds, many options to customize. Lightweight, various colors to choose from. Better fit and customizable. Love my ear buds!!!
Value
5
Written by a customer while visiting Samsung US