They're very uncomfortable and hurt your ears. There's no rubber piece
Response from Samsung USBy Social Commerce, September 6, 2024
Hey Jessica, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how vital the fit and comfort of your earbuds are to you every day. We would love to help you troubleshoot this experience at your convenience. We have shared a link below to an article to help you with the placement of your earbuds, and also recommend a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have questions or continue to experience this discomfort with your earbuds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Just get airport s
on July 28, 2025
Posted by: Empressneil
[This review was collected as part of a promotion.] If you loose one bud you must buy a whole new pair : just get airpods they pair well with samsung
Value
1
Response from Samsung USBy R&R Team, July 30, 2025
Thanks for sharing your feedback on the Galaxy Buds3, Empressneil. We understand that it can be frustrating if you lose your buds or any of your devices. If you've misplaced your Galaxy Buds, you can conveniently locate them using the SmartThings app or Samsung Find. Open the SmartThings app on your phone and navigate to the Life tab, then tap on Find to access SmartThings Find. From there, select your buds to view their location on a map. You can search nearby for the buds, refresh their location, and utilize additional features like Navigate, Notify when left behind, and Lost mode. This makes it easy to track down your missing buds and get them back. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound quality
on October 23, 2025
Posted by: CN32
from Las Vegas
Expertise:Expert
Overall I'm pleased with the comfort and quality of the sound. Battery life could be a little longer between charges. Had no problem connecting to different devices or switching between left and right ear buds. The durability is why I only gave it 3 stars because after only having them for 6 months with regular usage and the left ear bud no longer plays any audio all I get is a high pitched whine. So overall kinda disappointed with the life span of Samsung's buds seeing that I had a pair of the original buds that had the same thing happen but they lasted 2 years of heavy usage before one of them gave out
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hey there CN32,
Thanks for sharing your experience with the Galaxy Buds3. Choosing the right earbuds can take some time, and it’s understandable to feel frustrated if they don't meet expectations quickly. Samsung offers a warranty that covers manufacturing defects in materials and craftsmanship, typically valid for 12 months as indicated on each product. This warranty gives you confidence that your purchase is protected and that Samsung stands behind its performance. For warranty details, please contact our Samsung Support Team. We’re here to assist you and appreciate you being part of the Samsung community.
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing buy
on February 9, 2025
Posted by: Weasel1216
[This review was collected as part of a promotion.] Go get one. Simply amazing. Why would you not want one
Good, sound quality when I can get them to sit in my ears correctly. I feel like the Buds FE are a better fit for my ear shape.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
5
Response from Samsung USBy R&R Team, April 23, 2025
Thank you for sharing your experience with the Galaxy Buds3, Knine! We’re thrilled to see you appreciate the sound quality. We understand that a perfect fit is essential for the best listening experience. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earb FEds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Your comfort is our priority, and we hope these steps help enhance your experience with the Buds3. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I just find the ear pods are too big to stay in my ear. After sometime they keep falling out.
Response from Samsung USBy R&R Team, April 28, 2025
Thanks for reaching out to share your review of the Galaxy Buds3, Michelle. We hate to see that you haven't had the best experience so far with the fit of your buds. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earbuds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. If you have any other concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
They are extremely uncomfortable, no noise cancelation at all, keep falling out of my ear. Its better to get the buds 3 pro than this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, May 5, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3, Alexa! We appreciate your feedback and are thrilled to hear about your experience. As you know, the Galaxy Buds3 are uniquely designed as open-type buds, which means they don’t come with traditional ear tips. This open design helps you stay aware of your surroundings while enjoying your favorite tunes. To ensure you get the best fit and sound experience, remember to check the directional marks at the bottom of the earbuds when placing them in your ears. Make sure the R bud goes in your right ear (with the R facing you) and the L bud goes in your left ear (with the L facing you). A helpful tip is to angle the microphone towards your mouth, as this can enhance call quality. You can also adjust the buds by rotating them until they feel just right for you. If you're looking to enhance your experience further, ensure the buds always up to date with the latest software update. Occasionally, unpairing and then re-pairing the buds with your device can make a positive difference as well. We truly want you to enjoy every moment with your Galaxy Buds3, so please feel free to reach out to us at Samsung Support if you have more questions or need assistance. Your satisfaction is our priority! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus