Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
4
They are great, but I have small ears
on August 26, 2024
Posted by: Thejerm96
[This review was collected as part of a promotion.] The sound is good and they are comfortable
They sometimes slide out of my ears and lose connection
They sometimes slide out of my ears and lose connection
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The japanese are always better technology
on September 4, 2024
Posted by: ThreeDISCOUNTS
from Bronx,NY
Expertise:Intermediate
Oh my God, they are so not used car salesman.They stand by their product.And I never thought ear.Buds could do half the things these These earbuds are like incredible.The Japanese are always better than the u.S at technology.Yeah, well, the Nintendo family, they designed a deck of cards and then Nintendo, come on, people.You should see it on crackle, that's Sony pictures.They have a home tire biography on the nintendo family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad allergic
on May 21, 2025
Posted by: Moe Alami
from San Francisco
Expertise:Expert
I didn't have any allergies to the older Samsung earbuds. But I don't know why I have such an allergy to this version. I've been suffering from dry ears and itching since I bought these earbuds 3 months ago, and I don't wear them for long time. I don't use them for more than an hour a day
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your experience with the Galaxy Buds3, Moe. It's important to us that you feel comfortable using our products. The Buds3 are crafted from skin-friendly materials like polycarbonate and aluminum. If you notice any redness or irritation, it's best to remove the earbuds and consult a dermatologist. Your comfort and well-being are our priority, and we appreciate your understanding as you navigate this situation. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Was Okay at first, Not anymore.
on June 8, 2025
Posted by: Wave
They worked great for the first two- three months. However, they started to have connectivity issues with the buds to the case charging. Then there were problems with the mic, until that started working all together. Along with the sound reducing slowly not working. I tried taking it to the repair shop, but even after cleaning it, it was still having problems and they don't have replacement parts for them. And contacting support, I would have had to mail it in instead of getting replacements.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for sharing your experience with the Galaxy Buds3, Wave. We understand that you’ve had some difficulties with your buds, particularly regarding connectivity and microphone performance. Your experience is important to us, and we appreciate you bringing this to our attention. We’re here to help enhance your experience. Please reach out to us at Samsung Support, and if you can share more details about your situation, we will do our utmost to assist you. Your satisfaction is our priority, and we want to ensure you have the quality experience you deserve! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Sound quality
on August 19, 2025
Posted by: MCLOVING
[This review was collected as part of a promotion.] The sound of bud is to high pitch and squeak at times. The buds wont charge at times even if the case is fully charge. And I wish its has better commands then just change volume. Sometimes I need to skip my music or end a call. The bud are horrible for calls, because I still need my phone to act as my microphone. So bad I end up having to ditch my ear buds.
Value
1
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your feedback on the Galaxy Buds3. We've noted your concerns about the sound quality, commands, and charging. If you find that the earbuds are too high-pitched, we recommend checking out the equalizer settings in the Wearable app. This feature allows you to customize the sound to better suit your preferences. Additionally, the Galaxy Buds3 offer more control options than just swiping to change the volume. You can use the pinch control for several functions, such as playing or pausing your song, answering or ending a call, skipping to the next song, or going back to the previous song. For charging and microphone concerns, please check out the link at the end of this response for troubleshooting options. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (mic)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (mic)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Posted by: Krishnakumar
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
I received the Galaxy Buds 3 in good packaging and have been using them for the past month. They are really nice, especially with the 360-degree sound turned on. The call quality and Bluetooth connectivity are excellent. I really like them and have paired them with my Samsung S25 Ultra. Thank you, Samsung!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on June 6, 2025
Posted by: Mikey
Expertise:Expert
Hands down the worst earbuds I have ever owned half this time wont charge or womt even connect with the case to allow charging
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for sharing your experience with the Galaxy Buds3, Mikey. We understand that it can be frustrating if your buds are not charging. To help improve the situation, we recommend checking both the earbuds and the case for any visible damage. It’s also a good idea to ensure that the charging contacts are clean and free of debris. You can try restarting the earbuds by placing them in the case for about 10 seconds before removing them. If that doesn’t do the trick, please check your charging cable, adapter, or power source to ensure everything is working correctly. Additionally, make sure the earbuds are seated properly in the case for optimal charging. We appreciate your feedback and hope these tips help you enjoy your music again! If you need further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
SAFETY ISSUE no ambient passthrough
on August 20, 2024
Posted by: Samsungfan001
from CA
Expertise:Expert
just received but absolutely horrified that there is NO ambient mode!!!! i love listening to my podcasts and music while working but that fact that someone could be standing behind me yelling and i wouldnt notice them is ridiculous! talk about a SAFETY ISSUE!! the audio is incredible, the fit is perfect. so good that if i have these set at the lowest volume I cannot hear anything going on around me
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US