Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,060 Reviews)
Open Ratings Snapshot
Rating breakdown 2,060 reviews
5 Stars
1,045
4 Stars
328
3 Stars
246
2 Stars
167
1 Star
274
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
1 out of 5
1
Bring back last model
on March 31, 2025
Posted by: ChelleBee
[This review was collected as part of a promotion.] Sound quality is absolutely less than buds 2.
I actually went and bought another set of buds 2 after owning the new buds 3.
Buds 2 I was capable of changing shirts or putting on sweatshirt withount taking out headphones. Bud 3 I ALWAYS knocks device out of place.
The tapping feature of bud 2 was so easy, and so satisfying for some reason. The clunky clicking of bud 3 just feels cheap and not the same.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3, Chelle. We appreciate you voicing your concerns, and we're here to help ensure you have the best experience with your buds. A proper fit is essential for your buds to stay and provide the best sound. For the open-type design of the Buds3, adjusting the earbuds by gently rotating them left or right can help them fit securely. Ensuring the touch-sensitive sensor makes contact with your ear is key to keeping them in place during activities. Cleaning the sensor regularly can also improve detection and functionality. Your observations are valuable, and we appreciate you taking the time to share your thoughts! If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't waste your money....
on April 14, 2025
Posted by: Daguilar
from Salem, OR
Expertise:Intermediate
Initial connection was seamless, and the sound is amazing! However, after a few weeks, I started having a problem with one of the earbuds not being recognized by the case, thus not charging. I was able to clean the earbud tip, re-set them to factory settings and get them to work again. In a few short weeks, the same issue happened, only this time I wasn't able to fix it. Samsung support was worthless. I apparently have to travel 40 miles to the nearest shop to have it fixed - I shouldn't have to do this after only a few months, and I don't have any hope this will fix the issue permanently. I only used them approximately 10 times. I am super disappointed. I read other reviews which identified this as an issue but thought that they may have been isolated cases. Don't waste your money...
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 15, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3, Daguilar. It's great to see that the initial connection and sound quality impressed you. However, regarding your concern about one earbud not being recognized by the case and failing to charge, there are a few steps that might help. Cleaning the charging contacts on both the earbuds and the case to remove sweat, liquid, or foreign materials can prevent corrosion and ensure proper charging. Restarting the earbuds by placing them in the charging case and pressing the Connect button for more than 3 seconds may also resolve recognition issues. If this persists, resetting the earbuds to factory settings through the Galaxy Wearable app might be an option. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these steps don't help, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Durability !
on May 4, 2025
Posted by: Greggy
Expertise:Expert
Best earbuds EVER! Survived two hour long wash cycles and one full dryer cycle! Just needed to charge it and it worked as if it came right out of the box
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thanks for sharing your experience with the Galaxy Buds3, Greggy! It’s impressive to hear that they survived the wash and dryer cycles. With their IP57 water and dust resistance rating, they’re built to handle everyday challenges like that. It’s great to know that after a little charge, they performed just like new. Be sure to dry them off after an event like this. We hope you continue to enjoy your listening experience, and we appreciate you being a part of the Samsung family! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Its not the worst
on July 7, 2025
Posted by: Chuchosawesome
[This review was collected as part of a promotion.] These buds have a great sound, but they just dont sit right inside the ear for long period of time, and specially when you sweat. They tend to fall. And the button on the buds is not in the right spot.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 8, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3, Chuchosawesome. Your feedback is greatly appreciated. We love to see that you're enjoying the exceptional sound quality they offer. With an enhanced woofer and tweeter providing a wide frequency response, you can experience even the smallest details in your music. We noted your concern about them falling out when you sweat. We recommend checking out the link attached for tips on how to get the best fit with your buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Broke in 6 Months, Samsung Says NO 1 Year Warranty
on July 10, 2025
Posted by: Tom R
from New Jerrsey
Expertise:Expert
Broke in 6 Months, Samsung wont honor 1 Year Warranty..., Samsung Says NO 1 Year Warranty.
If i remember correctly this Product Launch was Dead on Arrival. Had So Many issues before and after Launch.
Its just a Ripp-Off...
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 10, 2025
Hey Tom! We truly appreciate you sharing your experience with the Galaxy Buds3. We understand your frustration and would like to assist. We want to clarify that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, there’s the option to purchase Samsung Care+ for eligible devices, which offers extended coverage and extra support. We’d love for you to reach out to us at Samsung Support so we can gather more information about what you’re experiencing. Your satisfaction is important to us, and we genuinely want to help resolve any concerns you may have. Thank you again for your feedback! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great headphones
on August 5, 2025
Posted by: Karma22
[This review was collected as part of a promotion.] Great set of headphones, sound is amazing both in music and calls, my only issue is the fit, after awhile they start to slide out
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Support Linux
on August 24, 2025
Posted by: daniel
Expertise:Intermediate
Please support Linux creating the official app to handle galaxy headphones correctly.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Can be better
on August 27, 2025
Posted by: Crystal
from Philadelphia Pennsylvania
Verified Purchase:Yes
They fall out the ear in any position you put it in
Features
5 out of 5
5
Performance
2 out of 5
2
Design
2 out of 5
2
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Crystal! We truly want you to have the best comfort and experience with your earbuds. We understand that the new open-type design may take a little time to get used to since they don't include earbud tips like traditional canal-type buds. To help you get started with your Buds3, simply place them in your ears. Look for the directional marks at the bottom of the earbuds—there's an 'L' for the left bud and an 'R' for the right. Insert the R bud into your right ear with the 'R' facing you, and the L bud into your left ear with the 'L' facing you. Try angling the bud slightly so the microphone on the bottom is pointing towards your mouth instead of straight down. You can also adjust the fit by rotating the earbuds forwards and backwards until it feels right for you. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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